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Business Profile

Lawyers

Wilbers Law Firm LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:09/27/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    1 week ago I hired the Wilburs law firm to rep. ****** me on ***** vs. ********* in ********. I was assigned to paralegal ******* and attorney ***** ********. During the initial consultation, I provided them with As much information pertaining to my case as possible. During the consultation I was told that someone would be getting back with me in a couple of days. Approximately 72 hours later I received a call from ******* who informed me that she was forwarding An attorney-client agreement to my email address for me to sign and return to her via email. I asked her if it Meant that the Wilburs law firm was taking my case and she replied yes. I Had previously experienced an ethical behavior with other attorneys who were hired to handle the lawsuit against Taco **** following a traumatic brain.injury. Add approximately 1 PM Eastern ti. Received a call from the paralegal ******* when formed me that the firm would not be able to continue representing me on the ********* matter. ******* was very condescending. She demerited My case and defamed my character by implying that what I was claiming wasn't plausible and that my doctors did not concur with he traumatic back and brain injury that I suffered which is untrue. I was diagnosed with a traumatic brain injury and bulging discs by 2 neurosurgeons. If you choose to settle for less than an ethical and professional Personal injury attorney in ********, It is your prerogative. It is my opinion that the Wilburs law firm has demonstrated Ineffective assistance of counsel. This Firm picked my case apart in a very condescending manner. I informed them that they were in breach of contract because there was no clear evidence of an attorney-client Ethical principle matters in a number of ways.

    Business Response

    Date: 10/01/2024

    We received your complaint. We believe that the rules provided by the Missouri Bar, which govern the conduct of lawyers, prevent attorneys from replying to public forums with any specifics about any client or former client. However, for general purposes, our firm reviews each case with analysis of the specific facts and elements necessary to successfully pursue a claim. As new information is gathered, the analysis process continues. If at any point in time the analysis process reveals new information that creates a conflict or concern, we may at any time during our representation of a client decide that we are unable to continue that representation. Our decision to withdraw as counsel does not come lightly and is not intended to influence another lawyers independent decision to represent any person. All information discussed with a client and/or potential client is confidential and is not disclosed to any third parties.

Wilbers Law Firm LLC is BBB Accredited.

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