We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Plumber

C & C Mechanical

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Plumber.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Tracey I

    Date: 03/01/2024

    Two weeks ago on a Saturday, my bathroom sink faucet would not turn off and I had water spraying in the room. There are no handles under the sink, the shutoff is one of many handles in the basement, so I called a plumber to turn the water off and replace my faucet. C&C Mechanical was one of the few plumbers available that Saturday and they made it clear they would charge $197 just to come out and look at it. Not fix it, look at it. Okay. They had me over a barrel. No one I could call at that moment to turn the water off so I said come on out. I ended up with a bill for $627 to replace my faucet and it included two hours of OT to "diagnose the problem," and one hour OT to drive to Lowe's and get a $50 faucet. (Who takes 4 hrs. to replace a faucet?) I later talked to the company about the price and they informed me they encourage their technicians to replace parts instead of the entire fixture. Lady, a faucet costs $50. Two hours overtime to "diagnose" cost me $400. Do you think I care if a cartridge can be replaced in a $50 faucet? Man, that's just incompetence on the part of the technician. Took him forever to find the water shutoff, too. End result was an email with a $25 credit to my bill and a $50 certificate for use on their next service call to me. There will be no next service call. The only thing I will do with C&C Mechanical is tell everyone I know my experience because this price gouging is unconscionable. I had to drop off my car this morning to Family Wrench (GREAT company!) and told my Uber driver on the way back all about my plumbing experience with C&C Mechanical. Then I went to breakfast with a friend and told them (and the waitress) all about C&C Mechanical. This afternoon, when I get an Uber to pick up my car, I'll be telling that driver about C&C Mechanical while I'm also handing them a business card recommending Family Wrench! My new hobby and life's mission is gonna be telling everyone about my price gouging experience.

C & C Mechanical is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.