Business ProfileforOur True God

Dear BBB,I am writing to share my experience with "Our True God" and express my deep concern regarding their unethical business practices. I recently had a troubling encounter with this company that compels me to warn others in our community.I am awarding "Our True God" a rating of 1 star due to their involvement in shady practices surrounding their website, which appears to be designed to deceive and manipulate customers into purchasing more products than they intend or desire. As a person of Christian ****** I find these actions profoundly troubling and entirely contradictory to our shared values of honesty, integrity, and fairness.Upon realizing the situation and attempting to rectify it by canceling my order within minutes, I was met with resistance from the company. Shockingly, I was informed that it was already too late to cancel, despite the immediacy of my request. This refusal to accommodate a reasonable request demonstrates a blatant disregard for customer satisfaction and contradicts the principles of genuine care and respect.Faced with no other recourse, I was forced to file a dispute with my credit card company to address the unauthorized charges. This entire ordeal has been deeply disappointing and frustrating, and I urge others to exercise caution and avoid engaging with "Our True God".In conclusion, I implore the BBB to investigate the practices of "Our True God" to ensure that no other consumers fall victim to their deceitful tactics. It is crucial to hold companies accountable for their actions and uphold the standards of integrity and transparency in the business community.Thank you for your attention to this matter.Sincerely,*********************************

Hi Chris! I see that you ordered two hats 7 days ago and so sorry it didn't go as planned. We have a 365 day guarantee so you will definitely get a full refund upon returning the items. My team didn't get an email from you to cancel until the order had already been processed, but don't worry! We have over 100,000 happy customers because we always do our best to make sure the order is right. God bless and please email us when you have had a chance to return the order.