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          Find a Location

          First Community Credit Union has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • First Community Credit Union

              17151 Chesterfield Airport Rd Chesterfield, MO 63005-1411

              BBB Accredited Business

            • First Community Credit Union

              PO Box 1030 Chesterfield, MO 63006

            Business ProfileFirst Community Credit Union

            Credit Union
            Multi Location Business
            BBB accredited business

            Contact Information

            17151 Chesterfield Airport Rd

            Chesterfield, MO 63005-1411

            Visit Website
            (636) 728-3333

            Business hours

            8:30 AM - 4:00 PM
            Business Hours
            8:30 AM - 4:00 PM
            8:30 AM - 4:00 PM
            8:30 AM - 4:00 PM
            8:30 AM - 4:00 PM
            8:30 AM - 6:00 PM
            8:30 AM - 12:30 PM
            Closed

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1.43/5

            Average of 14 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            31 complaints closed in last 3 years

            13 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 3/8/2000

            Years in Business: 89

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Credit Union,

            Personal loans,

            Business loans,

            Credit Cards,

            Products & Services

            Personal Loans, Auto Loans, Boat, RV & Motorcycle Loans, Home Loans, Home Equity Loans, Land Loans, Personal Term Loans, Skip-A-Pay, Business Loans, Equipment Loans, Commercial Real Estate Loans, Business Lines of Credit, Business Term Loans, SBA Loans, Credit Cards

            Business Details

            This is a multi-location business.

            Find a Location

            First Community Credit Union has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • First Community Credit Union

                17151 Chesterfield Airport Rd Chesterfield, MO 63005-1411

                BBB Accredited Business

              • First Community Credit Union

                PO Box 1030 Chesterfield, MO 63006

              Location of This Business
              17151 Chesterfield Airport Rd, Chesterfield, MO 63005-1411
              BBB File Opened:
              10/1/1997
              Years in Business:
              89
              Business Started:
              11/1/1934
              Business Started Locally:
              11/1/1934
              Accredited Since:
              3/8/2000
              Hours of Operation

              Primary

              M:
              8:30 AM - 4:00 PM
              T:
              8:30 AM - 4:00 PM
              W:
              8:30 AM - 4:00 PM
              Th:
              8:30 AM - 4:00 PM
              F:
              8:30 AM - 6:00 PM
              Sa:
              8:30 AM - 12:30 PM
              Su:
              Closed
              Business Management
              • Ms. Kristen Bland, Vice President of Administration
              • Ms. Shashawnee Newhouse, Assistant Vice President
              Contact Information

              Principal

              • Ms. Kristen Bland, Vice President of Administration

              Customer Contact

              • Ms. Shashawnee Newhouse, Assistant Vice President
              Additional Contact Information

              Fax Numbers

              • (636) 537-4484
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              31 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/24/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              On 7/24/24, I had a loan company withdraw payment earlier than agreed upon, causing an *** fee to be applied by this financial institution. This issue has happened in the past to which they have be understanding and accommodating.However this was not the case on 7/24/24. I had called in once again due to my account being negative. I spoke with a representative, who stated that I would be refunded the *** fee. This never ended up happening.This was the only money I had left and will now have to go without eating due to this blatant lie.
              Read More
              Read 30 More Complaints

              Customer Reviews

              14 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Jasmine W

              06/19/2024

              This by far has been the worst establishment I have ever did business with. I highly don't recommend them to anyone for anything. Their employees are very rude and unknowable about EVERYTHING! In my opinion they should be shut down. I would give zero stars!

              First Community Credit Union Response

              06/26/2024

              I'm unsure of the exact reason for the review. Member has a vehicle loan with the credit union, the ********************** has sent numerous letters and made many phone calls, there was no response to any letter or voice mail. The vehicle is currently out for repossession. Member has been told recently the amount needed to stop the repossession. The amount has not been satisfied yet. If member plans on paying this Friday, upon receipt of certified funds the account will be current and the repossession order will be stopped.
              Read 13 More Customer Reviews

              Local BBB

              BBB of Eastern & Southwest Missouri & Southern Illinois

              More Info on Local BBB

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