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          Find a Location

          Waterway Gas & Wash has 33 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Waterway Gas & Wash

              727 Goddard Ave Chesterfield, MO 63005-1106

              BBB Accredited Business

            • Waterway Gas & Wash

              7201 Watson Rd Saint Louis, MO 63119-4401

            • Waterway Gas & Wash

              10850 Manchester Rd Saint Louis, MO 63122-1208

            • Waterway Gas & Wash

              10559 Old Olive Street Rd Saint Louis, MO 63141-5925

            • Waterway Gas & Wash

              15606 Olive Street Rd. Chesterfield, MO 63017

            Business ProfileWaterway Gas & Wash

            Car Wash
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            727 Goddard Ave

            Chesterfield, MO 63005-1106

            Visit Website
            (636) 537-1111

            Business hours

            8:30 AM - 4:30 PM
            Business Hours
            8:30 AM - 4:30 PM
            8:30 AM - 4:30 PM
            8:30 AM - 4:30 PM
            8:30 AM - 4:30 PM
            8:30 AM - 4:30 PM
            Closed
            Closed

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            Customer Reviews

            1.14/5

            Average of 7 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            15 complaints closed in last 3 years

            5 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 11/6/1989

            Years in Business: 51

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Car Wash

            Products & Services

            Waterway Gas & Wash offers full service car wash for vehicles.

            Business Details

            This is a multi-location business.

            Find a Location

            Waterway Gas & Wash has 33 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Waterway Gas & Wash

                727 Goddard Ave Chesterfield, MO 63005-1106

                BBB Accredited Business

              • Waterway Gas & Wash

                7201 Watson Rd Saint Louis, MO 63119-4401

              • Waterway Gas & Wash

                10850 Manchester Rd Saint Louis, MO 63122-1208

              • Waterway Gas & Wash

                10559 Old Olive Street Rd Saint Louis, MO 63141-5925

              • Waterway Gas & Wash

                15606 Olive Street Rd. Chesterfield, MO 63017

              Headquarters
              727 Goddard Ave, Chesterfield, MO 63005-1106
              BBB File Opened:
              11/6/1989
              Years in Business:
              51
              Business Started:
              10/24/1972
              Business Started Locally:
              10/24/1972
              Accredited Since:
              11/6/1989
              Type of Entity:
              Corporation
              Hours of Operation

              Primary

              M:
              8:30 AM - 4:30 PM
              T:
              8:30 AM - 4:30 PM
              W:
              8:30 AM - 4:30 PM
              Th:
              8:30 AM - 4:30 PM
              F:
              8:30 AM - 4:30 PM
              Sa:
              Closed
              Su:
              Closed
              Business Management
              • Mr. Robert Dubinsky, President
              Contact Information

              Principal

              • Mr. Robert Dubinsky, President
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              15 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/26/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              My 2014 Audi Q5 was damaged by the O'Fallon Waterway car wash on Sunday, June 18th. The rear driver's side bumper was pulled away from the fender and torn. Photos were taken by an employee (my photos are attached). I filed an incident report later that morning. Met with senior general manager of that location on 6/20 and he denied any responsibility. Filed complaint with Waterway later that day, was sent back to sr gen mgr, then escalated to managing partner of St. Louis market. The estimate for repair from a local body repair shop is $1893.28. The managing partner said he would pay for half the repair cost. Requested Waterway cover the full cost of repair and he declined.
              Read More
              Read 14 More Complaints

              Customer Reviews

              7 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Victoria D

              02/18/2024

              Joke of a carwash -interior was filthy even though I purchased the full package! Dust and crumbs everywhere and streaks on the seats. I asked the kid for a rag and began wiping off areas all the while asking if this was really done. He kept claiming he had cleaned unitl I asked for a manager who came over and said it was all stains and damage. Dust is a stain? Crumbs are damage? Streaks that wipe off are stains?This was the worst carwash I have ever been to. My car is filthy. I WANT MY MONEY BACK!I WILL NEVER COME HERE AGAIN

              Waterway Gas & Wash Response

              02/20/2024

              We regret to hear about your disappointing experience you recently encountered with us. Your feedback is incredibly important, and we are committed to addressing and resolving any issues. We received your message on 2/19, and it has been promptly relayed to *****, the General Manager of our Lonetree location. ***** will be in touch with you shortly to discuss your concerns in detail and work towards a satisfactory resolution.
              Read 6 More Customer Reviews

              Local BBB

              BBB of Eastern & Southwest Missouri & Southern Illinois

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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