Reviews
Customer Review Ratings
Average of 16 Customer Reviews
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Review fromJenny B
Date: 09/24/2025
5 starsGreat service and value for my dollar! Very happy with my experiences with the staff.
Dealers Resource Center
Date: 09/25/2025
Thank you for the great feedback! Were glad youve had a positive experience with our staff and appreciate your trust in us.Review fromJordan F
Date: 08/23/2025
5 starsI cant say enough good things about ****! An amazing employee with wonderful customer service skills! Keep up the good work!Dealers Resource Center
Date: 08/25/2025
Thank you for your wonderful feedback about ****! Were lucky to have him on our team and appreciate your support.Review fromMaddy K
Date: 08/23/2025
5 starsAmazing experience. My car is fixed and up to running. Thank you *** for all your wonderful help.Dealers Resource Center
Date: 08/25/2025
Thanks so much for the 5-star rating! Were grateful for your trust and happy to know weve met your expectations.Review fromDanielle S
Date: 08/22/2025
5 starsThe team at Dealers Resource Center was courteous, well-knowledgeable, and very responsive. Their impeccable professionalism and expertise made the entire process clear, efficient, and easy to navigate. It was a pleasure working with them.Dealers Resource Center
Date: 08/25/2025
We truly value your 5-star review. Our team works hard to provide great service, and were glad it shows.Review fromDoug S
Date: 08/22/2025
5 starsVery good experience rapid response to me. Got me taken care of and I was totally satisfied. Would highly recommend this company to anyone!!Dealers Resource Center
Date: 08/25/2025
Thank you for your review and for choosing us! Were glad you had a positive experience.Review fromDaraius M
Date: 08/22/2025
5 starsThe team at Dealer Resource Center was incredible. The catered to my needs seamlessly. I would highly recommend them to my friends and family without any hesitation thank you Dealer Resource Center for being a pleasure to work with.Dealers Resource Center
Date: 08/25/2025
Thank you for the 5-star rating! We truly appreciate your support and are glad you had a positive experience with us.Review fromJoe W
Date: 01/08/2024
5 starsVery quick and easy process, start to finish took less than 2 business days. Very impressedReview fromBudget T
Date: 10/03/2023
5 starsEveryone was terrific; **** was so personable. Enjoyable experience for my shopReview fromVanessa S
Date: 09/14/2023
1 starI bought a car 10/22 got the warranty to ensure the car would be covered for any major repairs. 8/23 the engine went in the car. Dealership called they said a claims adjuster would be out in 48 hours it to 72 before one came out. I was told when purchasing the warranty rental coverage was provided. To my surprise only 10 days are provided. The claim was approved on 9-8-2023 they told the dealership the engine would be delivered on 9-11-2023. Here it is 9-14-2023 still no engine. Asked what does that mean for the rental because its only 4 days left. I was told we only cover 10 days so you figure it out. I paid to weeks of rentals before they approved it now I'm going to have to pay for who know how many days. Not to mention the are not paying for the full labor cost of the repair. I have to pay out of pocket $1100 including the deductible! Please don't waste your money with this warranty company.Review fromScott B
Date: 08/07/2023
5 starsI am a service Advisor at a GM store and this is the 2nd time i have used Dealer Resource for the same customer. Both experiences and been great with no issues concerning coverage. I dealt with ******* and **** on the initial call and was able to get all needed work approved. After repairs were done I was in contact with *************************** to get payment and that went very smooth. I deal with numerous Extended warranties and can say this is one of the best I have dealt with. Would recommend to someone looking for an Extended Warranty. you have to remember that you have to READ your contract to se what is and is not covered. ****************** in dealers will tell people you have a " Bumper to Bumper Warranty " well you do not have full bumper to bumper, not even GM has a iron clad Bumper to Bumper warranty. The customers hear what they hear and assume everything is covered. My advise is if you hear "Bumper to Bumper" be ***** and ask a lot of questions and get it in writing from the dealer. Thant's my 2 cents
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