Business ProfileforPlaza Tire Service, Inc.

1/15/24 at 9:45am I went to Plaza tire to get my power steering pump fixed. I was quoted a price of $703 including labor. At 1:00pm *************************** the manager at the location contacted me and told me that the power steering pump was ok but the hose was leaking. He said the hose plus labor would be about the same price he quoted me on the pump. I called ***** *********** to get another quote and they said it would be $699 and it usually takes about 2-3 hours to fix. Since my truck was already at Plaza Tires I decided to let them fix it. ******* assured me that it would only take a couple of hours to fix. I never received a call Monday so I contacted ******* Tuesday morning. He said he ordered the hose, there was only one technician available and that he stayed until 8pm. Wednesday I received a text message from ******* at 11:00am saying my truck was ready. I arrived at the location about 11:30am and received a bill for $756.11, I asked ******* if I could get a discount considering that I had to wait 2 and a half days for a job that only was supposed to take 2 hours? He rudely stated I couldve charged you more