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          DePaul Health Center has 1 locations, listed below.

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            Business ProfileDePaul Health Center

            Hospital

            Contact Information

            12303 De Paul Dr

            Bridgeton, MO 63044-2512

            Visit Website
            (314) 344-6136

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 48

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            12303 De Paul Dr, Bridgeton, MO 63044-2512
            BBB File Opened:
            1/1/1976
            Years in Business:
            48
            Business Started:
            1/1/1976
            Business Started Locally:
            1/1/1976
            Alternate Business Name
            • SSM Health of St Louis
            Business Management
            • Linda Thompson, Owner
            Contact Information

            Principal

            • Linda Thompson, Owner
            Additional Contact Information

            Fax Numbers

            • (314) 344-7236
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            5 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/17/2024

            Complaint Type:
            Billing Issues
            Status:
            Answered
            I was notified to take a 2nd mammogram that was not necessary and then charged for the 2nd mammogram. ******** paid for the initial mammogram. The 1st mammogram should have been read correctly so that a 2nd was not needed. The results of the initial mammogram did not indicate anything that was concerning as was not considered to my primary care doctor. All communication from me to SSM DePaul was never responded to by anyone in charge who could mediate my dispute. I tried to communicate by mail and by phone. I was always told that someone would contact me. That NEVER happened. Then on April 14 I received a notice that this bill was turned over to collects. I NEVER received notification that it would go into collections. On April 16, ****************************************************************************************************************************************** notification of this being sent to collections. I then told the person on the phone that I NEVER received any notice of the $109.54 being turned over to collections. I feel that it was not necessary for a second mammogram that I should have to pay for and I was not heard for my dispute. This amount of charges will go on my credit rating and I feel the dispute that I have was never addressed.
            Read More
            Read 4 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Alyssa H.

            05/18/2022

            I feel ultimately insulted by *****************************!! I went in thinking I had a fungal infection on my skin and underneath my nails and the doctor comes in spends less than 5 minutes with me just to barely look at my issue or go over it with me to tell me that it's not a fungus infection and whatever is going on underneath my nails must be due to some sort of "solvent with bleach or something that I must be using" he said very skeptically & judgmental!! I obviously feel like I need a second opinion because there's no solvent that I'm using other than a nail fungus solution that I bought from ********** So wondering where he was coming from and why he was acting so sketchy, I went on to My Health Online to check to see what this man commented on his notes about me, and oh boy did I find exactly what I thought was going to be there! This guy has no idea who I am or what I have been through! Just for him to put down on my permanent medical records "she is a 30 year old polysubstance abuser and this is classified as skin picking disease"! What does my rough past have to do with my medical treatment!?! Does he really call himself a doctor?! I can gladly say that I haven't been more clean and doing better than I ever have in my life! And that's saying a lot with everything that has been going on personally in my life the past two years! After a horrible accident leaving me from athletic to disabled & struggling to recover, to being domestically abused by father in household to losing a sister to drugs and homelessness who then began to steal from me any chance she got!! I suffer from depression and horrible horrible severe anxiety!! Yes I have a problem with skin picking when I'm severely anxious & I used to suffer from OCD as a child severely! How dare this man not know me at all whatsoever and call himself a doctor being as judgmental and demoralizing as he is!! I've got to be one of the strongest people I know for what I've gone through!! This man should lose his license!

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