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Find a Location

Mills Properties has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Mills Properties

      2650 S Hanley Rd Ste 200 Brentwood, MO 63144-2559

    • Mills Properties

      1157 Timberbrook Dr Kirkwood, MO 63122-6704

    • Mills Properties

      1040 Huntington Hill Drive Ballwin, MO 63021-8104

    • Mills Properties

      2207 Summerhouse Drive Saint Louis, MO 63146-2698

    • Mills Properties

      1124 Bonhomme Lake Dr. Saint Louis, MO 63132-5301

    Business ProfileforMills Properties

    Real Estate Rentals
    Multi Location Business

    Additional business information

    Additional Info:
    This firm is not at its last known address.

    At-a-glance

    Customer Reviews

    1.57/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    31 complaints closed in last 3 years

    9 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Apartment rental

    Business Details

    This is a multi-location business.

    Find a Location

    Mills Properties has 8 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Mills Properties

        2650 S Hanley Rd Ste 200 Brentwood, MO 63144-2559

      • Mills Properties

        1157 Timberbrook Dr Kirkwood, MO 63122-6704

      • Mills Properties

        1040 Huntington Hill Drive Ballwin, MO 63021-8104

      • Mills Properties

        2207 Summerhouse Drive Saint Louis, MO 63146-2698

      • Mills Properties

        1124 Bonhomme Lake Dr. Saint Louis, MO 63132-5301

      Location of This Business
      2650 S Hanley Rd Ste 200, Brentwood, MO 63144-2559
      BBB File Opened:
      4/1/1987
      Years in Business:
      37
      Business Started:
      1/1/1987
      Business Started Locally:
      1/1/1987
      Business Incorporated:
      4/16/1979
      Type of Entity:
      Corporation
      Alternate Business Name
      • CityView
      • Timberlake Apartments
      • Pavilion Apartments
      • Mills Group Inc
      • Bonhomme Lake Village
      • Pavillion Apartments
      • Tiger Village
      • Bennington Heights Apartments
      • Kirkwood Bluffs
      • Bonhomme Village Apartments
      Business Management
      • Kristin Robbins, Property Manager
      • Maggie Schaefer, Manager
      • Ms. Donna Scandheinrichl, Manager
      • Wendy Mayer, Account Manager
      Contact Information

      Principal

      • Maggie Schaefer, Manager
      Additional Contact Information

      Fax Numbers

      • (314) 997-1207
        Other Fax

      Phone Numbers

      Customer Complaints

      31 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/16/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I moved in at the beginning of September 2023. When I signed my lease at ********************************* they told me that my apartment had completely been remodeled. While moving in I noticed that my ** wasn't working. Went to the office and complained. Maintenance came in and put a window unit. By the 2nd trip to the apartment it was 97 degrees in the apartment. It took them over a month to "fix" and replace the entire unit. After being promised over and over it would be finished. The first time it was finished and I used it. The entire unit froze. Had to turn it off and another window unit was installed. When they were able to finally fix it I had a $600 electric bill for a 700 sq ft apartment. It finally got "fixed" when I didn't need it anymore. All winter my apartment was never warm and I live on the top floor. I sealed my windows and had supplemental heating sources to get my apartment up to 65 degrees. Fast forward to the first warm day this spring and need to turn the ** on because it's 80 plus degrees in my apartment and my ** doesn't work, the ** breakers are tripped. Called emergency maintenance on that Saturday night to be told we don't work on ** at night and they would be out the next day. Never showed up. Finally showed up Monday after emailing complex assistant manager. And I come home from work to safety and fire hazards. A fully exposed breaker box and wires and no maintenance person in sight. Sent another email. Was promised they would be out today. And come home to the same problem. It's 86 degrees in my apartment. And they charged me late fees because I haven't paid this months rent. If I can't stay in my apartment because maintenance isn't capable of doing a job correctly then why should I have to pay all of the rent?
      Read More

      Customer Reviews

      7 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Diane V

      1 star

      03/05/2024

      This place is not updated at all except for new carport and maybe paint job that is it .. We moved in starting or 3 yr . and every year rent has went up last time ****** a month and ive talked to other people that lives in our apartment building and they are paying least then us and a couple guys i work with live there too and one has a 2 bedroom apt and has been there longer then us and he is still paying less when i brought that up to the office manager he told me they might have moved in on a special that is fine but not no 3 hundred difference!!!! so then we have to have renter insurance before you can move in and we have that we paid on it before our we resigned or lease but they have been charging me ***** a month since the beginning of the yr. and they wont take it off my monthly amount owed ive sent in my copy of paid insurance several time and the 3rd party they have taking care of insurance part kept refusing it just because in the header it didnt have bennington height in the right place but it was the same as when we first moved in i even took copys into the office and the office manger said it all looked good but then march rent came due and they added another ***** on for March . My last email from the office manger said they will not subtract that because of the time frame and that i even got told they can evict us for this !!!!Im so tired of this nasty place and the hateful staff working in the office!

      Mills Properties Response

      03/06/2024

      *****, we are sorry to hear about the issues youve faced while living at our community. Please reach out our corporate office at ************ and ask to speak to the regional manager so we can address this with you directly.

      Local BBB

      BBB of Eastern & Southwest Missouri & Southern Illinois

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