About
Important information
- Customer Complaint:Complaints received by BBB about Tripster primarily allege long delays averaging 3-6 months to obtain a refund after cancellation confirmed. Most of the cancellations pertain to COVID-19. The company has responded to all concerns brought to its attention.
Overview
Tripster
1440 State Highway 248 Ste Q PMB 401
Branson, MO 65616-9257
See Hours
| Monday | 8:00 AM - 5:00 PM |
|---|---|
| Tuesday | 8:00 AM - 5:00 PM |
| Wednesday | 8:00 AM - 5:00 PM |
| Thursday | 8:00 AM - 5:00 PM |
| Friday | 8:00 AM - 5:00 PM |
| Saturday | 8:00 AM - 5:00 PM |
| Sunday | 8:00 AM - 5:00 PM |
BBB Accreditation & Rating
About This Business
BBB Accredited Since: 2/12/2020
Years in Business: 25
Products and Services
Lodging Reservations: Booking options for hotels, condos, cabins, and vacation rentals with availability across major travel destinations.
Vacation Packages: Bundled offerings that combine lodging and attraction tickets for cost-effective travel planning.
Photos and Videos
Business Details
- BBB File Opened:
- 7/10/2003
- Business Started:
- 10/1/2001
- Business Incorporated:
- 11/21/2003
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management:
- Mr. John Johnson, President
- Ms. Megan Aguilar, Customer Service Manager
Additional Contact Information
- Principal Contacts
- Mr. John Johnson, President
- Ms. Megan Aguilar, Customer Service Manager
- Customer Contacts
- Ms. Megan Aguilar, Customer Service Manager
- Additional Phone Numbers
- Other Phone: (417) 334-8151
- Additional Email Addresses
- Primary: Email this Business
Additional Information
- Refund and Exchange Policy
- Each travel product provides individual cancellation policies, however, if within those policies, Tripster refunds 100% of any order upon cancellation within 3-5 business days.
- Business Categories
- Online Travel Agency, Event Ticket Sales, Hotel Reservation
Latest Reviews
Jane H
"REMOVED. Easy and very cheap." ... Read full review
Sherri D
"It was a great experience booking though Tripster, was quick and easy, they sent the tickets I bought right to my email and I took pictures with my phone, then I had no problem when I got to the shows, was so easy, they gave me the best seats, I ever could have asked for, I would use Tripster again, when I travel and also to book attractions and shows ahead of time. I got a better deal with them also on all my shows."
Blessy V
"My whole process from booking and using the tickets with Tripster was great. Very easy to purchase the ticket and no hassles." ... Read full review
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