Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:07/06/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I contracted this ABC woodworking to build a house he told me it would be $40,000 to build at my house in labor would take two months part of the house existed in a barn already 3 concrete walls and roof I subcontracted the Sprayfoam Insulation and a couple other things I was to pay $5000 a week 4750 if I paid cash and he would do everything from start to finish agree not to moonlight any other jobs and stick with mine with ours needed until the job is done I told him I would be f furnishing all materials, and he needed t to furnish a list, at proper timeline and they would be there the next day . he was to remove all trash and work nine plus hours per day to complete task to reasonable stopping point Monday through Friday at the end of four weeks. He started coming in late leaving early found out he was working another job. And if I left work site he did to. leaving his worker unsupervised walked out on job May 15 th 2023. Kitchen plumbing was not done laundry room has no dryer hookups 220 or dryer vent. holes cut to big outlets don’t cover sheet rock Sheetrock seams showing thru receptacles to low partly covered by kitchen backsplash no access to main water shutoff behind drywall Schluter rep says bathroom waterproofing is not complete will not work properly and drain for shower and inadequate floor slope doesn’t meet drop requirement of 1/4 inch per foot tile and grout moving all needs to be replaced and drain in wrong place for shower and should be removed and replaced with proper drain position. Plumbing in wrong place for dog wash miss calculated space for hot water heater did not install 700 ft of vinyl flooring front exterior to house or screen porch on rear of house underneath house not sealed for weather or to keep animals out no air vent will not communicate refused to fix anything please help I have receipts for everything he was paid weekly Lowe’s pro account for material will be happy to answer any questions that you have on this matter

  Business Response

  Date: 07/12/2023

  In response to this complaint  #1 i did work on other jobs during the time I was working for this client but only after we had put in 9 hours at her job, #2 list of material were given to her as needed #3 I did remove all trash at no expense to the customer to help her out ,, that was not discussed #4 hours worked on her project were more than we discussed but the pay remained the same , again to help her out #5 We were at her jobsite on time or early every day and stayed the 9 hours we discussed, #6 If I left her jobsite it was to get material from my shop that she did not have,,, including all of the water lines that she did not pay for and we did not even get a thank you from her ,, again just to help her out ,#7 The worker that works with me doesnt need supervision  he has worked in the industry for more than 12 years,  #8 The job was not finished due to her attitude and we left the Job,, the first time she started yelling at me was on the phone when we went to pick up material that was not delivered on time ,, I went to **** ***** to pick up the material thinking that was where the order was but it was at *****,, I called her while at Home Depot and she yelled at me from the time i was in the store , walked to my truck and all the way to *****,,, when returning to the jobsite we unloaded the  material , I told her that I would not be talked to in that manner and if it happed again we would leave. She told me then and 2 other times that if I didnt want to work for her she understood. After the third time we picked up our tools and left.  She has harassed me ever since. She called me about the tile and Went and looked at 1 place the grout had cracked (about a 6 inch place ) and offered to fix it and was told no.  I have had all I am going to take from this lady and will no longer respond to her ,  I hope she finds someone to finish the job but it will not be ABC Woodworking llc