Reviews

This profile includes reviews for Bates Electric Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Bates Electric Inc. has 3 locations, listed below.

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  Bates Electric Inc.

  2006 Sierra Pkwy Arnold, MO 63010-5108

  
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  Bates Electric Inc.

  5633 Strand Blvd STE 313 Naples, FL 34110-7383

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  Bates Electric Inc.

  7901 Hopi Pl Tampa, FL 33634-2418

Review Details

• Review fromJoseph M

  Date: 08/05/2025

  1 star
  I wanted 4 receptacles replaced and rewired. The technician was on time. He made a list and told me he had to go to Lowes to get them. I asked if he carried the parts in his work truck. He told me. He wasnt permitted to carry parts in his truck. He came back 1 1/2 hours latter. They charged me for $125 to walk in the door. $125 an hour plus material. The electrician did everything I wanted. However. He got to my home at 8 oclock and finished at 12 noon.. I was charged for his travel to get parts that I feel should have been in the truck. After discussing the matter they took a 1/2 hour off my bill. The company to me just seems shady. I will never use or recommend them to anyone.

• Review fromCasey B

  Date: 01/23/2024

  1 star
  This company (Bates Electric **** came out to run electric to a small tankless water heater in our upstairs, unfinished garage bathroom. Technician arrived timely at 7:30 am and the job was not completed until 3:00 (7 hours). We were charged $920 for labor !! And an additional $751 for a 2 pole 60 amp breaker (which you can get on Amazon for $24.99) for a grand total of $1,670!!!! My best advice before using this company is to get an estimate first!!

• Review fromElizabeth H

  Date: 10/30/2023

  1 star
  This company has charged us twice for work that has not solved the electrical issue tied to the original appointment. I don't recommend individuals use their service. You will pay for services that *** or *** not improve/solve for the electrical issues you are having.

• Review fromPhilip W

  Date: 10/27/2023

  5 stars
  I recently had Bates Electric remove and replace my main electrical service panel in my residence. They couldn't have been any easier to work with. From the quote ***** had sent me to the follow up calls before, during and after the process, they made this soooooo easy and extremely price competitive. *****, the technician, was prompt, very polite and man o man, what a worker. He did a great job, paid attention to every detail and answered any and all of my questions along the way. He went the extra mile to make sure all was perfect.....and it is. Thanks to Bates for a fantastic job!

• Review fromLaura T

  Date: 10/13/2023

  1 star
  Bates electric has inept employees working for them, at least the one that came to our house. I was unfortunately referred to Bates Electric and the technician I had was pleasant at first. We just had a tripped switch. He ended up being at our house for roughly two days. He seemed very confused about how to fix the problem. He called several people to get guidance. While he was there I even ran out to ************** to get a GFI switch because he said he needed one and I needed to get this process moving. In the end he didnt need this switch and told me I should return it. After two days of listening to the technicians frustrations, of which I was very accommodating and pleasant, he finally thinks he got the switch working. When he was getting ready to leave he turned on our brand new dishwasher to see if it worked and he had fried it through this process. He told me then to call the appliance company. I had to order a new dishwasher and it took three more months, after I had already waited three months to get it. When I realized he fried the brand new dishwasher, I told him to get out of my house. He proceeded to yell at me and said I new you would be like this from the second I walked in. I was completely pleasant with him at all times and should never have been attacked. My son was in the other room and heard the whole thing and saw me crying with my frustration. Bates keeps sending me an invoice for $700.00. He only created problems for me. I will be happy to spread the word throughout our neighborhood if the invoices dont stop coming in the mail. I wish I would have used a better company. This situation cause so much frustration! ******************* ****** **.

• Review fromTroy R

  Date: 09/21/2023

  1 star
  Bates Electric is a scam. I WANT MY MONEY BACK!! They take advantage of seniors. Had tech out to determine electric issue. They sent a tech that really had no knowledge of what he was doing. He kept eating up time and charging more money after original fee for every 15 minutes. After the bill got to be $258.00 I finally told the tech I cannot keep paying him for doing nothing. I am a senior on a fixed low income. Sadly, I was taken advantage of and had to pay. I would like my money back since Bates Electric cannot send out knowledgeably tech. I called another company and they came out and found the problem in a short time and were able to resolve the problem. Bates Electric is only after your money.

• Review fromRabia u

  Date: 11/27/2022

  1 star
  We hired a contractor to finish the basement, and he hired Bates for electrical work. The guy would come to sit in his van and would rarely work. They would get the items that needed to be ordered to the address, and when I would go to give him in the basement, he would not be there. He only made a few electrical connections. The contractor came to ** for extra money for electrical. We refused as it did not make any sense. The contractor got fired, but the bates company put a lien on our house. We took pictures of the work they did, which was nothing. They asked for a ridiculous amount of extra money. We hired someone else, and they did the whole basement for much. We hired a lawyer to get them off the lien. So please stay away from this company. They are only there to get your money.