Reviews

Review Details

• Review fromCilla W

  Date: 11/20/2023

  1 star
  These people are very professional con artists. Buyer beware! We paid 53K upfront in Jan 2023. Told our project would be completed around June 2023. Stalling, excuses, and flip flam for 10 months. Once we held their feet to the fire they finally got a permit for building the solarium contracted. Part of the deal was that my husband would do demolition work. They waited until my husband completed $25k worth of hard labor demo, destroying our backyard, and then told us they went out of business. Malicious deception. Beware that they will change names, replace employees, and provide all manner of excuses. The kingpin of this despicable operation is A***** M*******.

• Review fromKari L

  Date: 11/15/2023

  1 star
  DO NOT USE.
  We contracted them for a bathroom remodel. They pulled the financing immediately. Flash forward several unreturned calls and messages later, we received an email saying they are closing and "We understand that you have made payments to our company for services or products that will regrettably may not be fulfilled. " We already paid $7500 for a project that was never started and will never be done. We are now entering headache to get our money back from the financing company.

• Review fromESTHER H

  Date: 08/17/2023

  1 star
  Would love to be sitting on the porch (which we are still waiting to be added to the house) The sales rep came to the house sometime around the beginning of May, took all the measurements, took the down payment, and now we keep being told that they do not have the permit yet??? It seems to me that a building permit could be issued in 4 months. I don't understand the delay.

  Homestead Remodeling & Consulting LLC

  Date: 08/23/2023

  To ******: we say thank you for venting your frustrations with us. We understand that the permit submitting process for this particular project has taken longer than normal. With this said, it was found that there was a breakdown of communication and prioritization in our production department, thus adding to the timeline of the application being submitted. We are not shying away from this, but rather choosing to adapt and improve from this negative experience. We have identified the problem that occurred and have addressed this with the team-members involved. We have also made efforts to cut down on the process by which we gather permit documentation for the permit. Going forward, we have decided not to rely on outside vendors/individuals in developing the project plans or drawings that are needed. By bringing this in- house to our employees, this will shave multiple days, if not weeks, off our ability to gather what's needed. We understand that mistakes were made, and we apologize for the breakdown.

• Review fromSherrie K

  Date: 05/02/2023

  5 stars
  Love sitting in our new sunroom, we enjoy watching the birds and wildlife!! —Sherrie *******

• Review fromDebra M

  Date: 04/23/2023

  1 star
  Sorry, not impressed. Came out, verbally gave us a quote for a Three Season porch. No card, no brochure, no contact info.
  Had to refer to Home Adviser to even get the name of the company.

• Review fromMike and Joan J

  Date: 01/29/2023

  1 star
  Reviews are not always about workmanship. In this instance it was treatment of the customer by the company. We hired Homestead in October, 2022 to convert a bathtub/shower combo to a walk-in shower only. By mid-November, 2022 a down payment of two-thirds of the total job cost had been made by us to Homestead. The job commenced January 16, 2023 and according to Homestead was completed January 20, 2023. The job was NOT complete but nonetheless we received a final invoice that same day. Plumbing fixtures did not work properly, a final inspection by the city was not scheduled until January 25 and the promised warranty paperwork was not provided. Yet, over the course of the following week we received numerous harassing texts, emails and phone calls requesting prompt payment.
  Ultimately, the plumbing issue was resolved and the inspection completed. We indicated payment would be immediately forthcoming once a warranty was received. A generic, non-specific blanket computer generated document was finally received on January 26. The wording in this "warranty" is such that little, if any, protection is afforded to the customer.
  Final payment was sent on January 27. This company has a "take the money and run" approach that leaves a very sour taste. We cannot and will not recommend them based on their treatment of the customer.

  Homestead Remodeling & Consulting LLC

  Date: 01/31/2023

  We are very sorry for the way we made you feel with the communication that was delivered to you. ***** prides himself on communicating well with customers and really enjoys the pleasure of interacting with customers during the end of our projects. He told me he clearly fell short of the **** that *** tries to reach with every customer. He now said he understands that his tone was off-putting, and didn't mean to make you uncomfortable. We, at Homestead respect your opinion and appreciate your feedback. He has said he will be taking your words to heart so he can try to refine his message and the way its delivered in his future interactions with customers and be more pleasant and respectful in every sense of the word. - *************************