Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Buerkle Honda has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforBuerkle Honda

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    According to the information provided by Buerkle Honda, this company offers sales, parts, and service of new and used vehicles.

    Products & Services

    New vehicles, Certified pre-owned vehicles, Used vehicles, Honda parts

    Business Details

    Location of This Business
    3360 Highway 61 N, White Bear Lk, MN 55110-5212
    BBB File Opened:
    1/20/2005
    Years in Business:
    66
    Business Started:
    8/1/1957
    Business Started Locally:
    8/1/1957
    Business Incorporated:
    8/1/1957
    Type of Entity:
    Corporation
    Business Management
    • Mary Buerkle, Vice President
    • Dave Buerkle, President
    • Dudley Peterson, General Sales Manager
    • Ken Anderson, Service Director
    • Noah Hanneman, General Sales Manager
    Contact Information

    Principal

    • Dudley Peterson, General Sales Manager

    Customer Contact

    • Noah Hanneman, General Sales Manager
    Additional Contact Information

    Fax Numbers

    • (651) 490-6602
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/07/2024

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I traded in a car and they forgot to pay balance. This caused me to take a hit to my credit and lose the opportunity to buy a house due to late payments.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Gretchen M

    1 star

    03/02/2024

    I purchased a Honda Odyssey EX-L last night from Buerkle Honda and I am very disappointed in both the sales and the condition of the vehicle. Its new with 9 miles on it and noticed several defects that were pointed out to ******* prior to purchase. Said that he would let the service department know so that the issues could be addressed, so I continued the purchase. ******* entered price/loan terms into his system and an agreement was generated stating 2.9% APR/48 months. I signed and was then brought to finance and terms had changed to 3.9% APR/48 months. I asked if I did not qualify for top tier pricing. She stated I did qualify but the terms for the month of March were now 3.9% not 2.9%. The previous agreement was less than one hour previous so I dont get how they could change same day. I felt pressured to sign and it was now after hours. I feel like this was bait and switch. I purchased some accessories and ******* failed to get them prior to get them before their service department closed even though I told him from the start that I wanted All Weather Mats and a Cargo tray. I was told that I would have to come back for the accessories or take used ones out of another vehicle. After signing paperwork, I get out to the car and find that none of the defects were resolved. I tell the sales rep this and he states that he will take care of me the following day. I saw ok and drive home. The following morning (today) I drive out to the dealership. The sales rep brings out the accessories and I again point out all of the defects. He says that h*** see what service can do. He takes the car and a bit later he is back and says that they did the best that he could and that the center console defect behind the front cup holders cant be fixed and he also states that there is no way to prove that the cut to the fabric of the back driver side seat was there when I left last night even though I had pointed it out upon first inspection of the vehicle prior to signing anything.

    Local BBB

    BBB of Minnesota and North Dakota

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.