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Find a Location

Bjorn Timeless Portraits has 1 locations, listed below.

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    Business ProfileforBjorn Timeless Portraits

    Oil Portraits

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1310 W Wayzata Blvd, Wayzata, MN 55391
    BBB File Opened:
    1/24/2022
    Years in Business:
    2
    Business Started:
    1/24/2022
    Business Management
    • Bjorn Meisner, Director of Compliance
    Contact Information

    Principal

    • Bjorn Meisner, Director of Compliance

    Customer Contact

    • Bjorn Meisner, Director of Compliance
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/24/2022

    Complaint Type:
    Customer Service Issues
    Status:
    Resolved
    Bjorn ******* of Bjorn Timeless photos recently had a contest where you had to write what would you do if you won a session valued at $2000. The contest was lite on rules and the sample images showed several portraits large in size. I submitted my entry saying I had a single mom friend of two whose birthday was coming up and how special it would be to have her and her two kids get this as a gift. A couple weeks passed and I was informed I had won. The prize was valued at $2000 but it was vague on what the prize was or covered. In the email announcing my win I was informed me I need to first pay $200 to secure my appointment. ********* Statutes 325F.755 PRIZE NOTICES AND SOLICITATIONS.Subd. 2.Disclosures required. (a) No sponsor shall require a person in ********* to pay the sponsor money as a condition of awarding the person a prize, or as a condition of allowing the person to receive, use, compete for, or obtain information about a prize, nor shall a sponsor use any solicitation that creates the reasonable impression that a payment is required, unless the person has first received a written prize notice containing the information required in paragraphs (b) and (c).I wrote to Bjorn ******* asking for more details since I was giving this as a gift. I asked for a better breakdown of what the $2000 gets us. ********* Statutes (b) ******* value" of a prize means:a price at which the sponsor can substantiate that a substantial number of the prizes have been sold to the public in ********* in the preceding year;His response was we create art pieces that go through many hands before completion and our turn-around time is often more than three months. Meaning he could not comply with the prize value statures. He went on to say Please note that your prize is not transferableto other families, Despite my answer was to give it to another family. He replied We are pulling our winners independent from the response.
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    Customer Reviews

    7 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Nena E

    5 stars

    01/11/2024

    The portraits at Bjorn Timeless Portraits are absolutely stunning. The attention to detail is incredible. Such an amazing experience.

    Bjorn Timeless Portraits Response

    01/11/2024

    Thank you so much. It's always a pleasure working with amazing people like yourself.

    Local BBB

    BBB of Minnesota and North Dakota

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