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National Cellular Directory

Reviews

Customer Review Ratings

4.66/5 stars

Average of 38 Customer Reviews

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Review Details

  • Review fromGregory R

    Date: 08/16/2025

    5 stars
    Excellent results in a comoncise manner and easy to search on.

    National Cellular Directory

    Date: 08/19/2025

    Dear Valued Customer, Thanks for the positive review! We're so happy that you found what you were looking for using our people search service and glad that you thought our results were excellent and that you found it easy to ********* National Cellular Directory, we take great pride in offering an outstanding people search product with fast results and exceptional customer service. Regards, ************* **********************
  • Review fromJoseph S

    Date: 07/02/2025

    1 star
    ********** website. I asked information for just one individual for what I thought was a onetime $0.99... which seemed reasonable. I am 76 and don't have much action on my bank account... and don't check it like I should. I did not feel well for a few weeks... and when I was able to look at it... I saw these two $29.99 charges. I called and they cancelled but would not refund the misleading charges. I emailed their customer service that I was reporting them To *************************. To those who have also been scammed in other states... I have had the ***** help... and their response was very quick. Not holding my breath on NCD response.

    National Cellular Directory

    Date: 07/03/2025

    Dear Valued Customer,
    All charges were in fact authorized by you when you agreed to the terms and conditions when making the original purchase.
    Services have been rendered to you each and every month.
    With that being said, we have honored a one-time courtesy refund.
    We have refunded your two (2) orders of $29.99.
    We also canceled your service as requested.
    Regards,
    Customer Service
  • Review fromDiane D

    Date: 02/20/2025

    5 stars
    Came in handy to get our number and company information easily accessible. And when it was time to cancel (after years), it was easy to do !

    National Cellular Directory

    Date: 02/22/2025

    Dear Valued Customer, Thanks for the positive review! We're glad that you were happy with our people search service and that you found it easy to ********* National Cellular Directory, we take great pride in offering an outstanding people search product with fast results and exceptional customer service. Regards, ************* **********************
  • Review fromPaul Z

    Date: 12/05/2024

    5 stars
    They were very honest. They gave me the information promised at a fair price. When I had to end my services due to no longer needing data, they cancelled my services without any hassle. I would definitely use again.

    National Cellular Directory

    Date: 12/09/2024

    Dear Valued Customer, Thanks for the positive review! We're glad that you found the information that you were looking for! We're also happy to hear that you found us honest with a fair price and that you would use our people search service ******** National Cellular Directory, we take great pride in offering an outstanding people search product with fast results and exceptional customer service. Regards, ************* **********************
  • Review fromSharon J

    Date: 11/14/2024

    5 stars
    Good service. It did everything it said it would do. I would work with National Cellular Directory again.

    National Cellular Directory

    Date: 11/15/2024

    Dear Valued Customer, Thanks for the great review! We're so happy that you found what you were looking for using our people search service and that you would use us again. We would love if you used us again! :)At National Cellular Directory, we take great pride in offering an outstanding people search product with fast results and exceptional customer service. Regards, ************* **********************
  • Review fromBill B

    Date: 10/31/2024

    5 stars
    I see there are a lot of 5 star ratings. I concur and would give them more. I tried another site with the same payment and subscription approach. It went through a lot of pseudo search screens and said they found my information. At the end, after reentering my search data they came back with no results found. This was obviously a scam.
    National Cellular directory is not a scam and quickly provided the information I was looking for and more. Those filing complaints obviously did not read what they were signing up for. I only needed one search and immediately cancelled which was easy to do.
    The payment format may be a standard for the industry but I find it a bit annoying. Some may need to do multiple searches, but for those of us who only need one search (or maybe 3 or 4) it would be nice to offer that as an option. I would gladly pay more for the great service I received.
    I totally recommend National Cellular Directory if you need a people search.

    National Cellular Directory

    Date: 11/01/2024

    Dear Valued Customer, Thanks for the positive review! We're so happy that you found what you were looking for using our people search ********** National Cellular Directory, we take great pride in offering an outstanding people search product with fast results and exceptional customer service. Regards, ************* **********************
  • Review fromJenn C

    Date: 08/01/2024

    1 star
    SCAM, FRAUD, MISLEADING! You pay for a one time $0.99 phone number lookup and what happens then is you are automatically subscribed to a $29.99 recurring monthly charge.

    National Cellular Directory

    Date: 08/01/2024

    This customer has never used our service.


     


    Regards,

    Customer Service

    **********************

    **************

    **********************************

    www.nationalcellulardirectory.com

    Jenn C

    Date: 08/02/2024

    I absolutely did use there service! I have screen shots of their charges on my bank statement.
  • Review fromAnn C

    Date: 03/12/2024

    5 stars
    The assistance I received from National Cellular Directory.com was superb. They never made me feel guilty for canceling my subscription. They sent me notification that it had been canceled.
    Ann C

    National Cellular Directory

    Date: 03/13/2024

    Dear Valued Customer, We're so happy that you found our assistance to be superb! At National Cellular Directory, we take great pride in offering an outstanding people search product with fast results and exceptional customer service. Regards, ************* **********************
  • Review fromMargo P

    Date: 02/18/2024

    5 stars
    Thank you. I got what I was looking for. Great service.

    National Cellular Directory

    Date: 02/20/2024

    Dear Valued Customer, We're glad that you found what you were looking for! We're also happy to hear that you think we have a great people search service!At National Cellular Directory, we take great pride in offering an outstanding people search product with fast results and exceptional customer service. Regards, ************* **********************
  • Review fromKRISTEN C

    Date: 02/10/2024

    5 stars
    National Cellular Directory provided me with extremely fast and helpful customer service when I had problems cancelling the monthly subscription plan. I was able to get a full refund for the $29.99 charged to my bank and their team member was very quick to respond to all my email communications! I was also pleased with the service this platform provides , but just did not need it past the one time ! I would recommend this company to anyone that needs to look up info from a cell phone number!

    National Cellular Directory

    Date: 02/11/2024

    Dear Valued Customer, We're glad that you found our customer service to be extremely fast. We're also happy that you were pleased with our people search service to find cell phone numbers!At National Cellular Directory, we take great pride in offering an outstanding people search product with fast results and exceptional customer service. Regards, ************* **********************

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