Gift Store
Internet Luxuries, Inc.About
About This Business
Products and Services
Years in Business: 26
Business Details
- Local BBB:
- BBB of Minnesota and North Dakota
- BBB File Opened:
- 7/22/2009
- Business Started:
- 2/24/1999
- Business Started Locally:
- 2/24/1999
- Business Incorporated:
- 2/24/1999
- Type of Entity:
- Corporation
- Alternate Names:
- SoftRugs.com
- LuxuryChess.com
- Business Management:
- Marc Loos, President
Additional Contact Information
- Principal Contacts
- Marc Loos, President
- Customer Contacts
- Marc Loos, President
- Additional Phone Numbers
- Other Phone: (651) 253-0636
- Additional Email Addresses
- Primary: Email this Business
- Additional Websites
- softrugs.com
Additional Information
- Payment methods
- We accept payment via most major credit cards, PayPal, Wire Transfer, and by check.
- Refund and Exchange Policy
- We guarantee the quality of our luxury merchandise. Returns for refund may be made, subject to the following conditions:
All returns must be made within 30 days.
All returns must be accompanied by a return authorization code. Contact us for this code before returning any item.
All returns must be packed exactly as they were received and must be shipped via the same carrier with which they were delivered.
Items returned due to manufacturing defects or wrong item, etc. will receive a full refund.
Items returned for other reasons are subject to a 10% restocking fee which can be applied towards your next purchase with us.
No refunds or exchanges on sale items.
Returned items that were originally sold with "free shipping" will be charged the cost of that shipping.
Custom items are not returnable.
Returns do not include reimbursement for shipping.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). Please Note: Each Peruvian Alpaca rug or pillow is a unique, example of handmade, native artistry. As such, colors will vary, and the pictures shown on our website are only approximations of the exact rug you will receive. If you have specific design needs, and wish to guarantee specific features, such as a dark border, give us a call and we will try to help you. A $25 customization fee will apply. Minor variations in size, colors or design details are normal and add to the appeal of these one-of-a-kind decorative acccessories. Any rug or pillow returned for the reason of minor variations from the image examples will be subject to a 10% re-stocking fee, which can be applied towards your next purchase with us. - Business Categories
- Gift Store
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