Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Superior Garage Door Repair has 10 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Superior Garage Door Repair

      1538 White Bear Ave N Ste 206 Saint Paul, MN 55106-1612

      BBB Accredited Business
    • Superior Garage Door Repair - Rochester

      1500 1st Ave NE Ste 225A Rochester, MN 55906-1000

      BBB Accredited Business
    • Superior Garage Door Repair - Bloomington

      8120 Penn Ave S Ste 100M Bloomington, MN 55431-1368

      BBB Accredited Business
    • Superior Garage Door Repair - Minneapolis

      1405 Lilac Dr N # 160B Minneapolis, MN 55422-4535

      BBB Accredited Business
    • Superior Garage Door Repair - Eden Prairie

      6595 Edenvale Blvd Ste 180B Eden Prairie, MN 55346-2567

      BBB Accredited Business

    Business ProfileforSuperior Garage Door Repair

    Garage Door Repair
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.19/5stars

    Average of 32 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/15/2020

    Years in Business: 7

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    According to the information provided by Superior Garage Door this company offers garage door repair, & Installations.

    Products & Services

    residential and commercial doors, openers, repairs, springs

    Business Details

    This is a multi-location business.

    Find a Location

    Superior Garage Door Repair has 10 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Superior Garage Door Repair

        1538 White Bear Ave N Ste 206 Saint Paul, MN 55106-1612

        BBB Accredited Business
      • Superior Garage Door Repair - Rochester

        1500 1st Ave NE Ste 225A Rochester, MN 55906-1000

        BBB Accredited Business
      • Superior Garage Door Repair - Bloomington

        8120 Penn Ave S Ste 100M Bloomington, MN 55431-1368

        BBB Accredited Business
      • Superior Garage Door Repair - Minneapolis

        1405 Lilac Dr N # 160B Minneapolis, MN 55422-4535

        BBB Accredited Business
      • Superior Garage Door Repair - Eden Prairie

        6595 Edenvale Blvd Ste 180B Eden Prairie, MN 55346-2567

        BBB Accredited Business
      Location of This Business
      1538 White Bear Ave N Ste 206, Saint Paul, MN 55106-1612
      BBB File Opened:
      6/17/2003
      Years in Business:
      7
      Business Started:
      2/1/2017
      Business Started Locally:
      2/1/2017
      Accredited Since:
      7/15/2020
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Superior Garage Door Repair - Bloomington
      • Superior Garage Door Repair - Rochester
      • Superior Garage Door Repair - Mankato
      • Superior Garage Door Repair - Minneapolis
      • Superior Garage Door Repair - Eden Prairie
      • Superior Garage Door Repair - Hopkins
      • Superior Garage Door Repair - Stillwater
      • Superior Garage Door Repair - St. Cloud
      • Superior Garage Door Repair - White Bear
      Related Businesses
      Hours of Operation

      Primary

      M:
      Open 24 Hours
      T:
      Open 24 Hours
      W:
      Open 24 Hours
      Th:
      Open 24 Hours
      F:
      Open 24 Hours
      Sa:
      Open 24 Hours
      Su:
      Open 24 Hours
      Business Management
      • Alexey Narzarov, Owner
      • Ron Dahari, Owner
      • Abbie Melrose, Managing Employee
      Contact Information

      Principal

      • Alexey Narzarov, Owner
      • Abbie Melrose, Managing Employee

      Customer Contact

      • Ron Dahari, Owner
      • Abbie Melrose, Managing Employee
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/20/2022

      Complaint Type:
      Product Issues
      Status:
      Resolved
      On December 28, 2021 I paid SGD $950 to install a Liftmaster garage door opener. Two days later, because the opener was not opening and closing properly and because it was providing very little light, I called and asked them to remove the opener and refund my $950. *****, the person I initially spoke to, called the next day to tell me her boss, ***, would not remove it but would refund $300 to me. I was unwilling to accept this so *** called me the next day. He offered to replace the motor with a different model with better lighting or refund $300 to me. I asked for a day or so to decide and he gave me his cell number so I could call him back which I did the following Monday, ******************** 1/10, 11 & 12.) Thinking he must be busy, I finally tried to reach ***** 4 times on that Thursday in an attempt to have her give him a message & was unable to reach her. It appeared to me then that this was a deliberate attempt to avoid dealing with me although I don't know what caused this change. I would like to have *** or ***** return my calls so I could get the information I need to make my decision as to whether to accept a refund of $300 or have the motor replaced with a motor that would provide better lighting.
      Read More

      Customer Reviews

      32 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Sean

      5 stars

      02/15/2024

      Their staffs Jon's and Jim's excellent customer service to detail were exceptional. I strongly suggest Superior Garage Door for any of your garage door needs!

      Local BBB

      BBB of Minnesota and North Dakota

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.