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Find a Location

DM Motors, Inc. has 1 locations, listed below.

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    Business ProfileforDM Motors, Inc.

    Used Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    According to the information provided by the business offers used car sales. 

    Business Details

    Location of This Business
    2621 W Division St, Saint Cloud, MN 56301-3836
    BBB File Opened:
    9/17/2008
    Years in Business:
    19
    Business Started:
    3/10/2005
    Business Started Locally:
    3/10/2005
    Business Management
    • Dale Mathison, Owner
    Contact Information

    Principal

    • Dale Mathison, Owner

    Customer Contact

    • Dale Mathison, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/30/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    This business is not allowing me to make my car payment.. They claim they do not have a grace ******* 24 hours later we call to make a payment they will not accept it. They claim they need me to come into the office. I live over an hour away and cannot travel. They continue making us late trying to make us look like we are bad they are lying. My wife left her work just to come home so we could call the dealership again dealership again to make the payment yesterday they still won't accept it. we are fearful they're gonna try to tow the vehicle. I haven't done anything wrong I have spoken with the many times trying to set up a payment arrangement. Also looking at the total cost of my vehicle would have been ***** they are marking down on my credit report a total of ***** we are going to pay total. those numbers don't add up. We only have a couple more **** left on this lawn and that's why I feel they are misinterpretating themselves as a company and I have heard rumors they do this to people I don't know who else to talk to I plan on getting ahold of my lawyer and also possibly speaking with law enforcement.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Trisha W

    1 star

    09/30/2023

    We were in the area car shopping and we're told we could not purchase a vehicle because we were from *******************. They only service people within a 60 mile radius. Discrimination based on location of your residence, does not make sense.

    DM Motors, Inc. Response

    10/05/2023

    Our policy at DM Motors is that we have a defined radius because our ****************** works so closely with our customers to help them stay on track in making on time payments to improve their credit while still being able to get into a vehicle as well that can be easily serviced if need be. Our business is a very defined niche and certainly doesn't apply to everyone.

    Local BBB

    BBB of Minnesota and North Dakota

    BBB Reports On

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