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Find a Location

Creditor Advocates, Inc. has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Creditor Advocates, Inc.

      4719 Park Nicollet Ave SE Ste 115 Prior Lake, MN 55372-3947

      BBB Accredited Business
    • Creditor Advocates, Inc.

      1551 Southcross Dr W Ste C Burnsville, MN 55306-6938

      BBB Accredited Business
    • Creditor Advocates, Inc.

      PO Box 1264 Prior Lake, MN 55372-0864

      BBB Accredited Business

    Business ProfileforCreditor Advocates, Inc.

    Collections Agencies
    Multi Location Business
    BBB accredited business

    Additional business information

    Additional Info:
    • John Brown, President/CEO
    See all additional business information

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/6/2021

    Years in Business: 13

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Creditor Advocates assists businesses in the recovery and management of their accounts receivable with an emphasis on great customer service. Our trained representatives work with your customers to help them resolve financial challenges while preserving those relationships.

    Before filing a complaint with the BBB, please let Creditor Advocates help you resolve your concern by visiting its website at https://capayonline.com/complaints or calling (866) 357-7522 to speak with a consumer affairs representative.

    According to the information supplied by Creditor Advocates, we are a collection agency headquartered in Minnesota. 

    Products & Services

    Creditor Advocates offers third party collection agency services as well as several customizable solutions including first party servicing, business office support, and financing. Business clients enjoy dedicated client support, portal access with real-time reporting, and systems integration to resolve issues quickly. 

    Before filing a complaint with the BBB, please let Creditor Advocates help you resolve your concern by visiting its website at https://capayonline.com/complaints or calling (866) 357-7522 to speak with a consumer affairs representative.

    According to information provided by Creditor Advocates Inc., this company is a provider of revenue cycle management and accounts receivable management services, and performs collections for clients in numerous industries, including health care, retail, education, government, telecommunications, commercial, utility, and financial services.

    Business Details

    This is a multi-location business.

    Find a Location

    Creditor Advocates, Inc. has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Creditor Advocates, Inc.

        4719 Park Nicollet Ave SE Ste 115 Prior Lake, MN 55372-3947

        BBB Accredited Business
      • Creditor Advocates, Inc.

        1551 Southcross Dr W Ste C Burnsville, MN 55306-6938

        BBB Accredited Business
      • Creditor Advocates, Inc.

        PO Box 1264 Prior Lake, MN 55372-0864

        BBB Accredited Business
      Location of This Business
      4719 Park Nicollet Ave SE Ste 115, Prior Lake, MN 55372-3947
      BBB File Opened:
      8/26/2010
      Years in Business:
      13
      Business Started:
      6/7/2010
      Business Started Locally:
      6/7/2010
      Business Incorporated:
      6/7/2010
      Accredited Since:
      8/6/2021
      Type of Entity:
      Corporation
      Hours of Operation

      Primary

      M:
      8:00 AM - 6:00 PM
      T:
      8:00 AM - 6:00 PM
      W:
      8:00 AM - 6:00 PM
      Th:
      8:00 AM - 6:00 PM
      F:
      8:00 AM - 5:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • John Brown, President/CEO
      Contact Information

      Principal

      • John Brown, President/CEO

      Customer Contact

      • John Brown, President/CEO
      Additional Contact Information

      Website Addresses

      Industry Tip

      BBB Tip: Understand consumer rights when it comes to debt collection

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/03/2021

      Complaint Type:
      Billing Issues
      Status:
      Answered
      Creditor advocates has reported to Experian and other credit agencies that I owe $740 for unpaid medical bills that were sent to collection. I have no unpaid medical bills. I contacted creditor advocates on January 16 of this year to find out what was the issue. They told me that I owed $740 from 2018 and that they would send the paperwork to prove this amount was still outstanding. No paperwork has been sent to date. I reviewed my paid bills, which I shared in the phone call, but they maintained I still had outstanding debt and the paperwork would be sent to me. I have no bills in collection and have never had any bills forwarded to collection. I believe this company is not honest and want the claims removed from my Experian and other credit accounts immediately.
      Read More

      Customer Reviews

      6 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Fatima S

      5 stars

      04/17/2024

      Judy was above and beyond with her customer service, she was also very helpful and kind with handling the situation during the phone call. I was satisfied and I highly recommend this creditor advocate! ????

      Creditor Advocates, Inc. Response

      04/19/2024

      Thank you so much for your feedback! Much appreciated!!!

      Local BBB

      BBB of Minnesota and North Dakota

      BBB Reports On

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