Reviews
This profile includes reviews for Auto Approve, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,320 Customer Reviews
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Review fromJack B
Date: 08/06/2025
5 starsIn the beginning it was a bumpy road, due to some miscommunication with the first loan I was going to accept. I was about to move to a different company to help refinance me. I had Phil reach out not to long after I called to cancel everything, he truly changed my outlook within 24 hours. I have to say if it wasn't for Phil being such an amazing consultant I would have left. Needless to say I was a bit upset from the previous experience. He came in said give me 24 hours and I will get you into a better loan. He contacted me 24 hours later with a better loan and streamlined it, within a week and a half my loan was excepted and transferred. I have to say it was a fantastic experience. I know my case was most likely a 1 off with the issues in the beginning, so I will say im sure most people will not go through as long of a process as I did.i am truly giving this review 5 stars for Phil being the best representative I have ever had the pleasure of working with.Review fromJoanna M
Date: 08/04/2025
5 starsExtremely helpful and patient with me during the application process.Review fromLogan W
Date: 08/02/2025
5 starsSergio was awesome and made the whole situation much easier! I had never heard of auto approve, but now that I have I'll be for sure recommending them to my friends and family when they need the help I was needing and received!Review fromRobert W
Date: 07/30/2025
5 starsGreat people, no robots.
Very helpful and I highly recommend to anyone wanting to refi
Thank youReview fromLesli S
Date: 07/29/2025
5 starsI used Auto Approve to finance a high interest auto loan. They made the process very quick and easy.Review fromJason S
Date: 07/29/2025
4 starsSantander really gave us a high interest rate and Auto Approve came through and lowered our interest rate by 7% even though I feel like it should be more :-) thanks a lotReview fromCassandra T
Date: 07/28/2025
1 starShould receive no stars. They ask for your data to sell it on the dark web. Not sure how the have an A+ rating with so many complaints. They pull the disappearing act after receiving personal information and documents. Everything is done over the phone. Contradicting emails and text messages are sent about my step in the process. They also give you phone numbers that are not in service.
Auto Approve, LLC
Date: 07/31/2025
Thank you for sharing your experience with us. Auto Approve does not share or sell our customer's personal and private information. It is used for the sole purpose of refinancing your current auto loan or lease obligation. Our goal is to make the refinance as quick and easy as possible, so we apologize if this has not been your experience. Our team is working diligently to ensure that your refinance is completed as quickly as possible. If you have any additional questions or concerns, please reach out to us at *********************************************************** and someone will be happy to assist you. Thank you.Review fromDonna H
Date: 07/22/2025
5 starsAuto Approve was an unexpected surprise but completely welcomed. The customer service and communication was excellent! I had no issues and my loan was approved within hours of submitting. I have to say Heather was amazing she kept me informed throughout the process. I will forever be grateful thank you Auto Approve!Review fromKathryn A
Date: 07/16/2025
5 starsVery efficient and helpful service at all points in the application process. Really appreciate the extra care and attention from the entire team.Review fromDakota B
Date: 07/16/2025
5 starsErin was able to help me out and get everything squared away in such a short amount of time. I was never questioning if there was more I needed to do or if I missed any steps because they were amazing with communication and information.
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