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Find a Location

Advanced Roofing & Siding Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAdvanced Roofing & Siding Inc.

    Roofing Contractors
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Additional business information

    Government Actions:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    Minnesota Dept. of Labor & Industry Consent Order

    On February 2, 2023,  the business entered into a Consent Order with the Minnesota Department of Labor and Industry (DLI). The Consent Order settles allegations that the business violated Minn. Stat. 326B.082, subd. 11(b)(2)(5)(8)(9), 326B.809, 326B.84 (2)(4)(5)(14)(15) (2020) and Minn. Rule 2891.0020 (2021). Under terms of the Consent Order, the business agreed to be prohibited from offering anything of value to offset a consumer's insurance deductible or to compensate a consumer for providing any service such as sign credits or referral bonuses and will amend its contracts to include performance guidelines and required warranty, inspections, offers to repair and home warranty dispute resolution information. The business also agreed to have all contracts and change orders be in writing, in compliance with Minn. Stat. 326B.809 and to fulfill all contract obligations and scope of work listed in the contracts with Minnesota consumers as well as ensure all communications with Minnesota property owners and their insurance companies are accurate with documentation to support expenses when requested by property owners and/or their insurance company.  The business further agreed to obtain all required permits at or before beginning work in Minnesota and obtain all required inspections and to not seek final payment from Minnesota consumers until the required inspections are passed and all contracted work is complete.  The business also agreed to provide itemized invoices for the actual work completed and provide at least 30 days for payment to be made.  The business also agreed to cooperate with local permitting authority and comply with State Building Code and manufacturers installation instruction and with DLI's requests for information promptly and accurately. The business agreed to maintain records showing all plans, contracts, documents, records, receipts and disbursements for not less than three years from the date of projects completion and provide reasonable supervision to their employees, agents, subcontractors and salespersons.  The business agreed to pay a previously stayed penalty from 2014 and pay $6,000.00 of a $20,000.00 penalty with the balance stayed on the condition that the business engages in no future violations of the laws, rules or orders under DLI authority and complies with the terms of this Order.   

    The Consent Order was for settlement purposes only and should not be considered as an admission of guilt or finding of violation of the law. For more details go to the below link.

    See all additional business information

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/27/2007

    Years in Business: 22

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    According to the information provided by Advanced Roofing & Siding, this company offers residential and light commercial offing and siding, serving the entire Metro area.

    Business Details

    This is a multi-location business.

    Find a Location

    Advanced Roofing & Siding Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      3601 211th Ln NW, Oak Grove, MN 55303-8930
      BBB File Opened:
      5/2/2006
      Years in Business:
      22
      Business Started:
      1/1/2002
      Business Started Locally:
      1/1/2002
      Accredited Since:
      2/27/2007
      Type of Entity:
      Sole Proprietorship
      Hours of Operation

      Primary

      M:
      7:00 AM - 9:00 PM
      T:
      7:00 AM - 9:00 PM
      W:
      7:00 AM - 9:00 PM
      Th:
      7:00 AM - 9:00 PM
      F:
      7:00 AM - 9:00 PM
      Sa:
      7:00 AM - 9:00 PM
      Su:
      Closed
      Business Management
      • Stacy Lehn, Owner
      Contact Information

      Principal

      • Stacy Lehn, Owner

      Customer Contact

      • Stacy Lehn, Owner

      Industry Tip

      BBB Tip: Hire a trusted roofing contractor to repair, replace roof

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/15/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      My roots was damaged by hail on May 2022 and we are insured through State Farm. State Farm estimated to be little over $32000. My wife, *********************, called Advanced Roofing and Siding on September 30, 2022. Advanced Roofing and Siding estimated to be little $36000.00. My wife told them that they only get what State Farm approved. They agreed and we signed the agreement. No one responded back when they going to do the work. My wife contacted around November 2022. They said the person did the estimate quite their company. They did my roofs and chimneys on May 15, 2023. It was raining after they done. The water leaking from the roofs and chimneys to the kitchen ceiling. I texted to the company about 7/02/2023 and I gave them until 7/15/2023 to come work on the leaking. No response by 7/20/2023. I called two different agencies to check the water leaking and they both agreed that the chimneys were done improperly. Couple days later, I got a texted that their manager had come and checked the chimneys , it was fine. The manager is transpassing into my property, very lack of communication, their work was terrible, very poor customer service. We paid them little over $27000.00 they demanded remaining balance of little over $8000.00 and now they filed mechanical lien against my house.
      Read More

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB of Minnesota and North Dakota

      BBB Reports On

      BBB reports on known marketplace practices.

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