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Find a Location

Two Men and A Truck has 1 locations, listed below.

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    Business ProfileforTwo Men and A Truck

    Moving Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/12/2014

    Years in Business: 25

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    According to the information provided by Two Men and A Truck, this company offers packing of you belongings and delivery to you residential or commercial destination.

    Business Details

    Location of This Business
    550 1st St SW, New Brighton, MN 55112-7754
    BBB File Opened:
    8/20/2014
    Years in Business:
    25
    Business Started:
    3/17/1999
    Business Started Locally:
    3/17/1999
    Accredited Since:
    12/12/2014
    Business Management
    • Chad Werner, General Manager
    Contact Information

    Principal

    • Chad Werner, General Manager
    Additional Contact Information

    Fax Numbers

    • (651) 788-7564
      Primary Fax

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/31/2022

    Complaint Type:
    Product Issues
    Status:
    Resolved
    The job was incomplete. I moved into a basement apartment and they just decided to stop moving boxes down the stairs. I have back issues and made it clear it was necessary and my space was downstairs. Movers were unprofessional and lazy. Administration took a week to respond to me after the move and they did nothing to refund or repair relationship after the failure to complete the job. I heard bad things from friends and should have listened! They also highly damaged the property trying to force items to fit down a staircase that clearly werent going to fit. I was also pressured by an employee to give each worker fifty dollars for a tip and he asked for cash instead of adding it to the bill on the iPad. The movers did not know what they were doing and did not communicate with each other. They took food not meant for the food shelf and tried to bring in the food meant for the food shelf. They asked to use my bathroom immediately upon arrival and asked to use my phone charger too. I am very angry that administration has done nothing to alleviate my concerns.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Erik H

    1 star

    09/20/2023

    I had a surround sound system damaged during my move, and I have reached out to Two Men And A Truck multiple times without a resolution. I spoke to someone once, and they said they would get back to me, and they are no longer responding. I paid extra for additional damage insurance, and 3 weeks later I still have no resolution to this problem. Unacceptable.

    Local BBB

    BBB of Minnesota and North Dakota

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