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Find a Location

Frankie's Towing has 1 locations, listed below.

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    Business ProfileforFrankie's Towing

    Towing Company

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    According to information supplied by the company, they offer automobile and light truck towing & impound service.

    Business Details

    Location of This Business
    5615 Highway 169 N, Minneapolis, MN 55442-1607
    BBB File Opened:
    7/19/2001
    Years in Business:
    36
    Business Started:
    10/1/1987
    Business Started Locally:
    10/1/1987
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Gina Manaro, Office Manager
    • Frank Manaro, Owner
    Contact Information

    Principal

    • Gina Manaro, Office Manager
    • Frank Manaro, Owner

    Customer Contact

    • Frank Manaro, Owner

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/27/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I was evicted by my apartment billing, after seeking rent help. I am a 63 year old eoman on disability since 2009. Lived in my apartment for 7 years. During covid my health crashed, was hospitialized and vould no longer work.Was evicted had no place to move, car breaks when out. Didnt find a place to move until one day before I was to get out. No affordable housing for ********* residences. My car had to be left behind. Had to move 82 miles out of tje *********** where I have lived my whole life to avoid living on the street.And with my health issues would result in god knows what. Thats where ********* nice comes in, no just kidding ***** is no ********* nice. Just business sharks, that start businesses and believe they are not accountable to the laws in the states they purchase licences to operate a business. This Frankies Towing is a prime example of immoral individuals running businesses in the ******************. Frankies Towing is just that, they are called by the press predatory towing companys. Their reputation, by other consumers reflects this fact. They set up contracts with management companies, to underhandledly s**** over consumers.They never sent law requiring notification to me, so I knew where my car and possestions were. I had to call all over to find my car. I have requested a copy of the certified letter of notification that they have my car. I have requested a copy 4 times, because they stated they refuse to resend a certified letter I never received. They have not complyed with my request. They have stated if I want my things back from the car, i must turn the deed to the car over to them. This is also in violation of ********* state laws. The ************************ of ********* has voiced concern and is doing an investagation.Look at the money this man is making, owning a business, breaking state law and stealing from the people of *********. This man has no morals and believes he has a licence to steal, because he owns his own business.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    WORRIED W

    5 stars

    10/13/2023

    I THINK...... EVERY TOW COMPANY HAS THEIR OWN SPECIFIC TOW GUIDELINES THEY GO BY.... FRANKIE'S TOWING IS AWESOME. I THINK THEY DID A GREAT JOB TOWING MY VEHICLE. THE **** DISPATCHER WAS KIND TO ME. SHE EVEN TOLD ME HAVE A GREAT DAY. SO I'M NOT SURE WHY THESE OTHER REVIEWS ARE SO DAMAGING & FULL OF HATE. ITS NOT THEIR FAULT THAT PEOPLE CANNOT READ SIGNS THAT SAY PERMIT PARKING ONLY!! I KNOW THEY ARE AWESOME AT WHAT THEY DO & WOULD DIFF. REFER THEM TO PEOPLE I KNOW!!

    Local BBB

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