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Find a Location

UCare Minnesota has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • UCare Minnesota

      500 Stinson Blvd Minneapolis, MN 55413-2615

    • UCare Minnesota

      PO Box 52 Minneapolis, MN 55440

    Business ProfileforUCare Minnesota

    Insurance Companies
    Multi Location Business

    Additional business information

    Additional Info:
    UCARE FOR Seniors,Minnesota Senior Health Options, UCare Complete, partner & Choice Network
    See all additional business information

    At-a-glance

    Customer Reviews

    1.3/5stars

    Average of 20 Customer Reviews

    Customer Complaints

    15 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers Independent non-profit healthplan health care programs sponsored by MN health care programs

    Business Details

    This is a multi-location business.

    Find a Location

    UCare Minnesota has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • UCare Minnesota

        500 Stinson Blvd Minneapolis, MN 55413-2615

      • UCare Minnesota

        PO Box 52 Minneapolis, MN 55440

      Location of This Business
      500 Stinson Blvd, Minneapolis, MN 55413-2615
      BBB File Opened:
      4/1/2005
      Years in Business:
      40
      Business Started:
      1/1/1984
      Business Started Locally:
      1/1/1984
      Alternate Business Name
      • UCare
      Business Management
      • Nancy Feldman, CEO
      • Mark Traynor, Senior VP & General
      • Ghita Worcester, SR. VP Public Affairs
      Contact Information

      Principal

      • Nancy Feldman, CEO

      Customer Contact

      • Mark Traynor, Senior VP & General
      Additional Contact Information

      Fax Numbers

      • (612) 676-6501
        Primary Fax

      Phone Numbers

      Customer Complaints

      15 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/26/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      On March 15, 2023 we cancelled our insurance policy with UCare. We need an unenrollment confirmation letter to be able to enroll me in a new health insurance plan. We were told to wait 10 days to receive the letter, however it is now 43 days after cancellation, and we have not received anything to prove that I am not insured. We have called at least ********************************************************************* to check in on whether it was actually sent. They have not provided me with anything to prove I'm uninsured to a new insurance company, and every time we call they just say a new letter will be sent but we have not received any of them. I was told that I would receive the letter by the end of the day on April 26, but they did not send it. They have prevented me from having health insurance for 43 days now, and it will be much longer since the 30 days after cancellation have passed.

      Customer Reviews

      20 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Tanya N

      1 star

      01/24/2024

      With no written or any kind of notice they changed the amount of pills, of my long term medication, to an amount that gave me only 21 days worth of medication instead of 30 days. Inspite of getting a prior authorization from my MD and calls from my pharmacy Ucare still refuses to allow me to fill my medication to the 30 day supply. By the way i even have a letter saying they accept the prior auth but they still refuse to fill my 30 day supply rhis month. Adverse effects from suddenly stopping this med can include suicidal ideation, seizures, insomnia, anxiety, etc..I informed them of such and was told they

      Local BBB

      BBB of Minnesota and North Dakota

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