Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Dating Services

LUMA Luxury Matchmaking

Reviews

This profile includes reviews for LUMA Luxury Matchmaking's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

LUMA Luxury Matchmaking has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.63/5 stars

    Average of 147 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromAlina M

      Date: 07/28/2025

      5 stars
      I really enjoyed working with Sherry B. She’s easy to talk to, incredibly supportive, and gave me helpful dating tips along the way. Even though the match didn’t ultimately work out, she got me genuinely excited for the dating journey. Sherry is the ultimate professional. She has a true gift for connecting people, and I look forward to working with her again!
    • Review fromScott P

      Date: 07/11/2025

      5 stars
      I have been working with LUMA for the past few months, and all their matchmakers are professional, personable, fun and very well-versed in their craft. I just had a first date match with a client that Gina M. identified for me; Gina took the extra time, looking beyond the simple overlap of qualities, preferences and interests, to see the potential chemistry that could be ... if given the chance. Gina matched us up, and all the elements that Gina sensed, and are within Gina's control, shined bright. Now its up to us ... thanks Gina!
    • Review fromLuke P

      Date: 07/09/2025

      1 star
      I signed up with LUMA because I was promised curated dates, but it was nothing like that. At the beginning they show portions of their database in my area, but I think they were models or employees for the company.
      I paid a huge amount of money for this service which did not meet my expectations.
      I went with an open mind and accepted all the matches I was matched with; however, one can tell that most of the women were not on the same page and looking for the same thing. One date informed me; she was just in a database and got called for dates with no detailed info of the suitor.
      A couple of the matches that I was sent were out of my area and would not be viable for a true connection.
      I don't feel I was matched properly with some of my matches, or much care was given to match properly as long they provided you with a date.

      LUMA Luxury Matchmaking

      Date: 07/10/2025

      Thank you for your feedback. Were sorry to hear that parts of your experience havent fully met your expectations, and we appreciate the opportunity to provide some clarity.Youve actually received nearly double the number of introductions outlined in your agreement, and many of those matches were in line with the preferences you shared. Were glad to see that you had positive experiences on several of your datesincluding going on a second date, meeting a few in person, and exchanging numbers with others. You also took part in a professional coaching session to help support your journey, which we hope added ******** youre still actively using your membership, your Matchmaker is continuing to screen and vet potential matches on your behalf. To help us better tailor things moving forward, we encourage you to stay in touch with your Matchmaker about whats most important to youincluding the types of dates and venues you enjoyso we can make thoughtful adjustments that align with your preferences.We truly want this process to be a rewarding one for you, and we're committed to supporting you every step of the way.
    • Review fromShirelle C

      Date: 07/04/2025

      5 stars
      I recently started working with LUMA Matchmaking as a well-rounded, intentional 29-year-old woman. Within my first week, I was already set up for a date. The entire process has been so smooth and professional. Gina M. has made me feel supported every step of the way with her clear communication, thoughtful questions, and genuine care for what I’m looking for in a partner.
      I’m impressed by the quality of the men they present– they appear to be successful, intentional, kind, and aligned with the values I’m seeking. After years of feeling like dating apps weren’t leading to the right kind of people, I wanted a more intentional approach, and I’m so glad I chose LUMA. They truly take the time to get to know you and ensure you’re matched with individuals who are serious about finding a meaningful connection.
      I’m excited for what’s to come and grateful to have experts like Gina advocating for my love story.
    • Review fromMatthew M

      Date: 06/19/2025

      5 stars
      My matchmaker, Cecilia ******, was extremely professional, knowledgeable, and helpful in finding a great match for me. A true testament to the strength and intelligence of this organization.

      LUMA Luxury Matchmaking

      Date: 06/23/2025

      Thank you so much for your review!
    • Review fromPhil L

      Date: 06/18/2025

      5 stars
      LUMA has been very professional and supportive throughout the relationship with them. I believe that I have received what was promised. From initial intake with Micheal to working with my matchmaker Gina it has been perfect. If you are looking for REAL you can find it here.

      LUMA Luxury Matchmaking

      Date: 06/23/2025

      Thank you so much for your review!
    • Review fromTibor S

      Date: 06/17/2025

      5 stars
      Great service and very professional team and they take time to make sure everything is correct

      LUMA Luxury Matchmaking

      Date: 06/19/2025

      Thank you so much for your review!
    • Review fromRoxanne P

      Date: 06/14/2025

      5 stars
      Cecilia of Luma Matchmaking was super amazing to work with! She set me up with a great, high quality match, and the venue was superb. I am looking forward to working with her more.
    • Review fromFelipe P

      Date: 06/12/2025

      5 stars
      I’m having a good experience so far with LUMA, especially since Andrea N**** became my matchmaker. She has been incredibly professional, attentive, and supportive throughout the process. Andrea genuinely listens and takes the time to understand what I’m looking for. Highly recommend!

      LUMA Luxury Matchmaking

      Date: 06/13/2025

      Thank you so much for your review!
    • Review fromAvery E

      Date: 06/10/2025

      5 stars
      Wonderful experience working with Cecilia! She was always hard working to help find me suitable matches and I met many incredible dates through her help. Thank you Cecilia!

      LUMA Luxury Matchmaking

      Date: 06/12/2025

      Thank you so much for your kind words! We're thrilled to hear you had such a wonderful experience with Ceciliashes truly dedicated to finding meaningful connections. Wishing you continued success on your journey!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.