Charter Bus
Jefferson LinesHeadquarters
This business is NOT BBB Accredited.
Find BBB Accredited Businesses in Charter Bus.
About
Overview
BBB Accreditation & Rating
Jefferson Lines is NOT a BBB Accredited Business.
To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.
Why choose a BBB Accredited Business?BBB Rating
FReasons for rating
- Failure to respond to 15 complaint(s) filed against business
About This Business
Years in Business: 106
Products and Services
Scheduled Service
Group Charters
College Connection
Business Details
- Local BBB:
- BBB of Minnesota and North Dakota
- BBB File Opened:
- 7/28/1986
- Business Started:
- 1/1/1919
- Business Started Locally:
- 1/1/1919
- Type of Entity:
- Partnership
- Alternate Names:
- Jefferson Bus Company
- Jefferson Partners L P
- Jefferson Transporation Group Inc., The
- Business Management:
- Steve Woelfel, CEO
- Susan Woelfel
Additional Contact Information
- Principal Contacts
- Susan Woelfel
- Customer Contacts
- Susan Woelfel
- Fax numbers
- Primary Fax: (612) 359-3437
- Additional Phone Numbers
- Other Phone: (858) 800-8898
Additional Information
- Payment methods
Cash, Credit/Debit, Pre-Paid Visa
- Refund and Exchange Policy
Although Jefferson Lines does our best to provide on-time performance, we do not guarantee arrival and departure times. As with any other form of public transportation, delays are possible and unpredictable. Jefferson Lines will not be liable for delays caused by accidents, breakdowns, and unfavorable road conditions due to traffic and/or weather, that are beyond our control.
If you have a refundable ticket, you may request a Jefferson Lines ticket refund under the following criterion:
• Refund requests must be received by the Refund Department within 1 year of purchase.
• The ticket has not been used. If you have a round-trip ticket, but only used one leg of the ticket, you may request a partial refund for the fully unused leg of the trip. Partially used one-way tickets are non-refundable.
• The original fully unused ticket must be sent into the Refund Department to qualify. No copies will be accepted.
• Refundable tickets will be charged a 20% processing fee.- Business Categories
- Charter Bus
Latest Reviews
james g
"Warning About Jefferson Lines A Cautionary Tale From a Former Trainee I feel compelled to share my experience with Jefferson Lines to warn others, especially those considering leaving a stable job to accept a position with this company.I was offered a position and left another job based on an official offer letter." ... Read full review
Stephanie M
"I had the worst experience of my life traveling on Jefferson lines I took a bus from ****** to ******* to pick up my 10 year old child they trip there was great but after I got my child and we headed back to ****** the driver experienced some bad weather in ************ and was driveing in a blizzard!" ... Read full review
Robin L
"**************** was completely absent. The woman who I tried to speak to was extremely rude and sexist." ... Read full review