About
Business Details
- Local BBB:
- BBB Great West + Pacific
- BBB File Opened:
- 7/2/2013
- Business Started:
- 1/1/1919
- Type of Entity:
- Partnership
Additional Information
- Refund and Exchange Policy
Although Jefferson Lines does our best to provide on-time performance, we do not guarantee arrival and departure times. As with any other form of public transportation, delays are possible and unpredictable. Jefferson Lines will not be liable for delays caused by accidents, breakdowns, and unfavorable road conditions due to traffic and/or weather, that are beyond our control.
If you have a refundable ticket, you may request a Jefferson Lines ticket refund under the following criterion:
• Refund requests must be received by the Refund Department within 1 year of purchase.
• The ticket has not been used. If you have a roundtrip ticket, but only used one leg of the ticket, you may request a partial refund for the fully unused leg of the trip. Partially used one-way tickets are non-refundable.
• The original fully unused ticket must be sent into the Refund Department to qualify. No copies will be accepted.
• Refundable tickets will be charged a 20% processing fee.
• All refund requests for Prepaid Ticket Orders (PTO Tickets) must be made by the original purchaser. If the ticket has been printed, the refund request must include both the purchaser’s receipt and the original printed ticket.- Business Categories
- Bus Lines, Transportation
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