Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Apartments

Eitel Apartments

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Apartments.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromJana T

    Date: 05/20/2023

    1 star
    Ive honestly been waiting for the day that we move out to leave a review. We lived in Eitel for almost 6 years and we have seen management changes as well as corporate changes. I will start with the good, we absolutely loved our actual living space, and the proximity to downtown and entertainment. This is where the good experience ends. The management company is horrible to deal with the actual manager and assistant manager and maintenance staff are doing their best but I feel like they dont get enough support. I will say they are also never on top of their work and there were instances where our washer and dryer was breaking every week and they wouldnt come for weeks to fix it. I had an outstanding issue with our dryer for a full calendar year before they fixed it which wasnt a fix really. All the fixtures are cheap and the common spaces are gross and usually littered. There has been a lot of instances of car break ins as well as damages to cars within the parking garage. Moreover, the cleanliness of the building is extremely concerning. To say the least this is advertised as a luxury building but the tenants let their animals relieve themselves in the hallways. There have been multiple instances where there are actual dog sh*t in the hallways that hasnt been picked up for days. I have had to email management about this multiple times as well. Then we have the general demeanor of tenants who live in this building lets just say there is a lot of turnover, and you will see multiple eviction notices in the units surrounding you. The courtesy officers they mentioned are almost never available, when I have had issues with neighbors I was advised to call police. All in all, stay away. Half the building is empty, and the other half is people who cant wait to leave this place. Stay away and dont give your money, time or effort to this building.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.