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Business Profile

Public Golf Courses

Fiddlestix RV & Golf Resort

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:06/27/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We booked a reservation from an advertised an RV Golf Resort. That is false advertising. We arrived on 6/19/2025. Nothing but the office was open. It says Clubhouse hours are 9-5pm daily and the kitchen is closed but there was a bar area there also that was closed, I expected the bar area to be open. They tried to charge an extra fee to make sure we got the spot we reserved which they did successfully charge the disabled vet and his wife for a special spot. that should have been refunded. the golf course was advertised as a 9 hole well it's down to 5 holes.. found that out when we arrived. Except for Friday and Saturday, everything was closed. The restrooms had not been serviced no toilet paper for 4 days until we finally complained. the disable person in our party was forced to drive back to the rv site to use the restroom. the worst part of it was Friday night when we ordered food. they advertised broasted chicken. When we tried to order a 2 piece white were told you "get what you get whatever is pulled out of the broaster" We don't want to be stuck with all dark. The food was horrible so was the service. We tried again Saturday and they all refused to serve us. I finally went up to someone who said they don't work there, just help out and they would address it. No manager approached us.. we finally got sick of only being able to be at the rv's if we wanted food or service we had to go elsewhere. The pool was down over 2 feet and was fifty. Other people leaving on Sunday told us they use to come every year but will not return. I feel that we should be refunded all but the days they were actually open with resort facilities that was Friday and Saturday. No one noticed we left 2 days early. We were on the jump pad, the next day it was deflated. The other people said the same thing nothing for the kids to do. Unacceptable service, cleanliness and false advertising. They made it very clear the short term rentals were not wanted or valued.

Fiddlestix RV & Golf Resort is NOT a BBB Accredited Business.

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