Business ProfileforPersonal Touch Property Management

Do NOT use Personal Touch Property Management of *******, **, to manage your ***. We hired them effective 1/1/23. Because they breached their contract, we were able to drop them as of 9/30/23.They are unprofessional, and treated us like we worked for them instead of them working for us. When financial errors were discovered, they always blamed the bank and told me, as the *** officer, to take care of it myself, even though they were hired to take care of financial matters. They do not like to be contacted too often, which might be only 1-2 times in a week, often there was no needed contact for several weeks. And ***********, the owner, would hang up on me after only a few seconds.Our *** NEVER received a monthly financial report, as was required per the contract. That refusal to do reports is what we used as a breach of contract to terminate with them after only 9 months. I had asked for the reports in April, when I had never received them. *******************, their accountant, stated they only do reports quarterly. Even that never happened. The only way I could see what our account looked like was to retrieve a daily activity report from the bank. This ability was removed by Personal Touch 1 month before our termination date. Because of that, I emailed **** to email me a daily report. His response: that I must have a mental disorder and he threatened to call the police on me. Even after a letter from our lawyer saying **** was unprofessional and completely out-of-line and that threatening to call the police was harassment behavior, Personal Touch refused to send me what the lawyer told them I was rightly *********** receive.I could go on, but there is no more space. I would give *********** and Personal Touch a negative star rating if I could.

This woman is a controlling woman to say this least we were warned about her and should have listened she got exactly what was in the contract which she terminated because the owner that was in her face sold his home.

Praise publicly. Criticize privately;Never give advice until youre asked;