Business ProfileforWell Groomed Lawns, Inc.

My husband and I are members of the Twinhomes of Rum River ****************************** email: *********************************** We have been having a ongoing issue with the Association and Well Groomed Lawns. The sprinkling system that waters our lawn: side, front and boulevard has not been operating since the system was turned on around May 23, 2023. There have been numerous texts and emails back & forth trying to resolve this problem. In a email I received from the association 7/9 I was told that ****, the owner of Well Groomed Lawns, thinks our system is up and running. This was very upsetting to me, so basically he thinks I am lying. The email also stated that they would be out to check our system again, no time frame was given and I have yet to see them this week. I was told by **** that our zone comes on sometime between 2 or 3 am every day. They have NEVER done so. On 7/9 -7/10 I walked our yard every hour from 9:30 pm to 2:30 am. No sprinklers came on. On 7/6 I was up from 2 am until we left at 6 am and no sprinklers came on for our side, front or boulevard. We do have 3 sprinklers working in our backyard since 7/3. They come on at 6 am. Logically you would think the next zone, our side, front and boulevard would come on next. That does not happen. They skip our zone entirely and jump across and down the street to Vintage & come on at 7am. When the maintenance guys come out, which they have done numerous times, they manually turn the sprinklers on and they work just fine, but that is where it ends. There is evidentially something wrong with the timer/control in the well house or another access in our back yard that causes it to skip our zone, which I have been told is the last in the system. I have sent numerous pictures to the association documenting the condition of our lawn the last on 7/12. We are 52 days past the 5/23 start up date of the watering season. that should have been enough time to address this problem