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Business Profile

Carpenter

Performance Engineering Inc

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/26/2025

    Type:Delivery Issues
    Status:
    ResolvedMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    An order for a Superior Lite Camper was made April of 2024. A deposite of 1/2 the full value was made. Full agreed price was $8000.00. Deposite made $4000.00. The order was made from the description on the website. Added was having the logo added. It has now been 18 months and I have no product. Multiple calls have been made for the progress but still no product.Base Model FEATURES: Insulated (2) 20" x 30" Tinted Sliding Windows w/Screens (2) 36" x 26" Entry Doors w/Screens & Locks Maple Finish High Quality Wood Construction LED Interior Lights (3) LED Exterior Lights 2" x 3" Square Tube Powder Coated Trailer Aluminum 15" Wheels ST ****** Radial Trailer Tires .040 Aluminum Exterior (White or Grey) Front Diamond Plate Upper Front Shelf Upper Rear Shelf Roof Vent 110V Outlets w/Generator Hook-up (2) USB 12 Volt Plugs Fold-Up Mattress 2" Ball Tongue **** 47" Inside Height 4 Flat Prong or 7 Round Trailer Light Connection Leaf Spring Suspension Rear Receiver Hitch Rear Stabilizer ****s

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