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Find a Location

LivINN Hotels (Fridley) has 1 locations, listed below.

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    Business ProfileforLivINN Hotels (Fridley)

    Hotels
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/31/2011

    Years in Business: 21

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    According to the information provided by LivINN Suites, this company offers guest rooms and suites for overnight or extended stays

    Business Details

    Location of This Business
    5201 Central Ave NE, Fridley, MN 55421-1828
    BBB File Opened:
    3/31/2011
    Years in Business:
    21
    Business Started:
    12/6/2002
    Business Started Locally:
    12/6/2002
    Business Incorporated:
    12/28/1988
    Accredited Since:
    3/31/2011
    Type of Entity:
    Corporation
    Alternate Business Name
    • LivINN Suites, LTD
    Business Management
    • Wayne Rixmann, Owner
    • Rick Englehard, General Manager
    • Brent Johnson, Front Desk Manager
    • Jennifer Kent
    Contact Information

    Principal

    • Jennifer Kent

    Customer Contact

    • Jennifer Kent
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Traveling soon? Be careful when booking a hotel room

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/02/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I booked a stay at this hotel from 01-7-2023 to 01-09-2023 upon arrival and checking in. I heard loud noises and other guest in the hallway having a party, I left and came back later on to sleep. I ended up checking out the hotel very early because of the ratchetness of this establishment. I checked out early and didn't try to get any of my money back, I understand it's a business and they need money. A day after checking out, this hotel charged me $250 for smoking, mind you I'm the General Manager for a car dealership, I don't smoke weed or use any types of drugs. I called to speak to housekeeping and the manager was very rude and went as far as yelling at me and accusing me of smoking weed, this is something the housekeeping manager teaches her staff to do just so be able to charge an extra $250 to innocent guest. I've reached out to corporate and i've yet to hear back or via phone or email. This is very unethical to take someones hard earned money with a lie and slander.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB of Minnesota and North Dakota

    BBB Reports On

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