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Business Profile

Lawn and Garden

Josh Clark's Landscaping and Lawn Care

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:09/19/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired ***** Companies in early August 2023 to come out and do some concrete work and set up a driveway apron. Upon initial contact ***** Companies seemed really professional and that they would do good work. When the date of the job showed up they sent out two young men with a bulldozer who just randomly started working without notifying the home owner. The young men were very careless with the bulldozer and other tools they were using and damaged the house in various ways and took liberties with the design of a concrete walkway. Damages:1. The broke the step in our entrance way 2. They knocked numerous holes in the concrete siding of our garage 3. They knocked loose 2 brick siding pieces 4. They left holes in the apron (which was the whole reason for the job)5. They unnecessarily damaged our yard way beyond what was needed to complete the job When we contacted **** to report the damage he was very rude and accused us of lying and fabricating the damage. He sent us photos of the damage that he claimed his workers took before beginning the job, but we later proved through our homes security footage that his workers caused the damage and then staged the photos. They offered a discount of ***** for the mistake of the walkway design which we accepted, but when we tried to confront them about the other damages they ignored us and sent us a message that did not address the issues.

Josh Clark's Landscaping and Lawn Care is NOT a BBB Accredited Business.

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