Business ProfileforHealthDepot

Prior to losing my employee provided health coverage due to moving to a different state, I reached out to COBRA to secure an insurance plan, on June 28, 2021. On July 15, 2021 I agreed to a plan that was supposed to be ***************** Blue Shield to take effect on 12am on July 24, 2021 that would cover me for "any dr, any urgent care, any hospital with the exception of military facilities or ****** *************************** included a $99 enrollment fee and a monthly premium of $383. On August 10, ***************************************************************************************************** a diagnosis of carpal tunnel. I paid $250 that day to be seen as a copay. Since, they have refused to pay the x-ray charges ($25.92) saying it was not covered by my insurance plan. I have been fighting with Health Depot and Fidelity since August to cover the main portion of my ER ****, totaling $694. TeamHealth (who covers bills for ER) says they repeatedly send the **** to insurance electronically and physically with no response. Since December I have been told by insurance they "just received the ****" and are working on processing it now. They also refused to cover a birth control prescription (I paid almost $200 for despite telling me prescriptions are covered). CVS ************* told me they did not accept Health Depot insurance, despite being assured by Health Depot minutes before my appointment they did cover ************* Visits (November 8, 2021) and would not cover the cost of an antibiotic prescribed. No dr I tried to see in my area had ever even heard of the insurance and refused to take me on as a patient. I just want a reasonable response and for them to provide the coverage I was promised when I signed up (due to the issues I ended coverage December 2021). I should not have been paying ~$400 a month for insurance that did not cover anything!