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Find a Location

Cities Auto & Finance, Inc. has 1 locations, listed below.

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    Business ProfileforCities Auto & Finance, Inc.

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/25/2016

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    According to the information provided by Cities Auto & Finance, this company offers used cars, auto service and repair.

    Business Details

    Location of This Business
    5630 Lakeland Ave N, Crystal, MN 55429-2723
    BBB File Opened:
    7/30/2008
    Years in Business:
    16
    Business Started:
    2/14/2008
    Business Started Locally:
    2/14/2008
    Accredited Since:
    8/25/2016
    Business Management
    • Matt Pearson, General Manager/Owner
    Contact Information

    Principal

    • Matt Pearson, General Manager/Owner

    Customer Contact

    • Matt Pearson, General Manager/Owner
    Additional Contact Information

    Fax Numbers

    • (763) 404-7201
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/01/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I financed a car from this company Oct 13, and the car came with a warranty. Since I have brought the car oct 13 it has been having problems. I had brought the car back several times for the car cities auto to fix the car and each time they would tell me it was fixed and charged me the deductible. The last time they had the car that got really upset with me when I started to ask for the warranty company number so I could speak with them myself and they told me the warranty company would not speak with me and if I a problem that I needed to talk to the mechanic manager , when they transferred me to him he said he wasnt giving me the warranty company number and that I can pick the car up because they are not fixing the car any more. When I picked the car up from them and took the car to another shop they told me right away the the engine was going out. I feel the carlot knew that they were selling me a bad car but wanted to keep telling me they were fixing the problem and not fixing the problem, because it time I picked the car up from them I will tell them the car was still doing the same thing I dropped the car off for, and they response was always well we fixed the problem you have another problem. The problem was the car had a bad motor all a long and they financed the car out to me know that.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Bart S

    1 star

    02/18/2022

    Dan ******* is the worst and rudest salesman I've ever encountered. Assumed I didn't have the money. Discrimination at its worst.

    Local BBB

    BBB of Minnesota and North Dakota

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