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Find a Location

John Hirsch's Cambridge Motors has 1 locations, listed below.

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    Business ProfileforJohn Hirsch's Cambridge Motors

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/28/1996

    Years in Business: 28

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    According to the information provided by John Hirsch's Cambridge Motors, this company is a new car dealership.

    Business Details

    Location of This Business
    700 Garfield St S, Cambridge, MN 55008-1369
    BBB File Opened:
    2/28/1996
    Years in Business:
    28
    Business Started:
    6/1/1995
    Business Started Locally:
    6/1/1995
    Accredited Since:
    2/28/1996
    Type of Entity:
    Corporation
    Business Management
    • John Hirsch, President
    • David Johnson, New Vehicle Manager
    Contact Information

    Principal

    • John Hirsch, President

    Customer Contact

    • John Hirsch, President
    Additional Contact Information

    Fax Numbers

    • (763) 689-2980
      Primary Fax
    • (763) 689-4650
      Other Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/08/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I'm writing this in regards to thier unethical and diahonest business practices. They recently sold a new vehicle to my elderly father. My father is 76 years old with dementia and a terminal heart condition. He is also driving with a suspended license because of his health conditions. The dealer was notified of this before the sale was complete. I was told that my father can purchase a vehicle without a license. That they would deliver the truck if my dad couldn't drive it home. I was met with contempt and superior attitude when talking to the sales staff. He basically said he didn't care about selling a car to my dad and taking advantage of a vulnerable adult. A cutthroat " anything for money " attitude. I find the business should be running the license before they sell to a un licensed driver. I feel they are taking advantage of the mentally ill and a vulnerable adult.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    AManda W

    1 star

    06/25/2021

    Brought my car in for a " recall " First time 6/14 Had 2 recalls brought my Jeep in to be fixed next day went to pick it up and Mike in service handed me my keys and let me know everything was good and sent me on my way. 6/16 got a text from dealership stating my part was in and to call to make an appt. Stunned I called back and Mike stated that they only got to 1 of the recalls completed. I asked Mike why he didnt let me know this when I picked it up. Mike thought he had. 6/21 dropped my Jeep off again to fix the 2nd recall. 6/22 stated they still did not have the parts to fix it and it would be completed 6/23. Now its 6/24 and I picked my Jeep up and have 2 service lights appearing. 6/25 Reached out to dealership about the lights and they stated they are un related and not there issue. Will be calling to speak to someone higher up. This is not ok

    John Hirsch's Cambridge Motors Response

    07/14/2021

    currently working with customer on recieving the right part

    Local BBB

    BBB of Minnesota and North Dakota

    BBB Reports On

    BBB reports on known marketplace practices.

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