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Find a Location

Burnsville Auto Repair has 1 locations, listed below.

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    Business ProfileforBurnsville Auto Repair

    Gas Station
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/16/2018

    Years in Business: 6

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    According to the information provided by Twin Cities Auto Repair and Gas, this company offers gas station and auto repair services. 

    Products & Services

    According tot he information provided by Burnsville Auto Repair, this company offers auto body repair, detail, and service station.

    Business Details

    Location of This Business
    12000 County Road 11, Burnsville, MN 55337
    BBB File Opened:
    11/29/2016
    Years in Business:
    6
    Business Started:
    7/5/2017
    Business Started Locally:
    7/5/2017
    Business Incorporated:
    7/5/2017
    Accredited Since:
    1/16/2018
    Type of Entity:
    Corporation
    Alternate Business Name
    • Twin Cities Auto Repair and Gas Ltd.
    Business Management
    • Faisal Farah, Owner
    Contact Information

    Principal

    • Faisal Farah, Owner

    Customer Contact

    • Faisal Farah, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/21/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I took my 2008 ****** Outback on August 22nd. to Burnsville Auto i explain my self that the car was over heating it was around 9 am, then they call my cell at 10:23 to let me know that they need it replace the water pump and the timing belt, i told them that service was done a year ago and besides when water pump doesn't work it normally will make a mess thing that my car wasn't, so i told them to go head and replace it, then i wait until Thursday the 24th. because they told me that the car would be ready on Wednesday the 23rd., but never received a call to pick up the car, so when I picked up my car i drove it to work on Friday the 25th., to Inver Grove Highs area then I drove back home, then same day I drove to ******** when i get there the car over heat again so i keep the car there then next day in the morning i took a Uber so i can pick up my car i drove it back to the car explain what happen, so they keep it all weekend then i call them 1st thing on Monday the 28th, in the morning and they told me that the radiator need it to be replace i was like you guys told me that it was the H2O pump and the timing belt now you tell me that is something else, I give the ok to replace it, I have to call the shop on the 30th., because they have a lack of communication they told me that car wasn't ready to pick it next day on the 31st., so i drove the car to Lakeville and when i get there iI stop because the car over heat again, so I call the shop again and they told me that they will try to get a tow truck to pick up the car, they keep the car all weekend again until I decide to call and they told me that the fans need it to be replace thats when i told them if they were just guessing or they were planning to fix my car so I decide take my car the funny thing that they offer to replace the fans for free now in days who gives things for free common i do have pictures and a video but i dont know how to upload in here but you can reach out to me at ************ I hope you can help me to get a solution to my complaint. Thank you
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    Customer Reviews

    0 Customer Reviews

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