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Find a Location

Custom Wheel Outlet, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforCustom Wheel Outlet, Inc.

    Custom Rims
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/21/2013

    Years in Business: 13

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    According to the information provided by Custom Wheel Outlet, this company offers the sale of wheels and auto parts online.

    Products & Services

    Wheels, Tires, Lug Nuts

    Business Details

    This is a multi-location business.

    Find a Location

    Custom Wheel Outlet, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      438 1st St SE Ste 3, Avon, MN 56310-4529
      BBB File Opened:
      2/8/2011
      Years in Business:
      13
      Business Started:
      6/17/2010
      Business Started Locally:
      6/17/2010
      Business Incorporated:
      5/4/2012
      Accredited Since:
      10/21/2013
      Type of Entity:
      Corporation
      Hours of Operation

      Primary

      M:
      9:00 AM - 5:00 PM
      T:
      9:00 AM - 5:00 PM
      W:
      9:00 AM - 5:00 PM
      Th:
      9:00 AM - 5:00 PM
      F:
      9:00 AM - 5:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Nate Haakonson, President
      • Mr. Eric Allen, General Manager
      Contact Information

      Principal

      • Nate Haakonson, President

      Customer Contact

      • Nate Haakonson, President
      • Mr. Eric Allen, General Manager
      Additional Contact Information

      Email Addresses

      Customer Complaints

      12 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/24/2021

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Answered
      I ordered 6 tires for my dually truck online at Walmart.com through custom wheel outlet as a reseller. The tires where listed at $126.99 each. Custom wheel outlet shipped me the wrong tires. When contacted, they sent me 6 fed ex return labels and told me to return the tires and as soon as the tires where in fedexs possession they would send me the proper tire. I called today (8/23) and was told they would require me to pay almost $90 more each tire because the price on the website was wrong. They refuse to honor their listed price and send me the tires I ordered and paid for.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ed

      1 star

      06/02/2021

      I wish there was an option for negative stars. I purchased a tire from them thinking it was new and come to find out it was very used. The tire came with a poorly done patch on the outer wall of the tire which any mechanic/body shop will tell you is a huge liability considering the danger this could cause to the consumer. After calling multiple times and being transfer to an automatic voicemail I spoke with Alex and Robin who were extremely rude stating that the old corroded patch was a nail that I ran over which could not me more opposite of the truth considering nails are not made of rubber. Not to mention I sent over 5 very clear photos. There is clearly tear in the tire with an old dirty patch put in the middle of it. I urge anyone and everyone to avoid do business with this company and hope they become accountable for their actions. It's not so much about the money spent on the tire but the danger I have been put in by being given a tire with a hole on the outer wall off the tire making this tire more susceptible to popping while I'm driving. I truly hope this company gets what it deserves and gets shut down. AVOID AT ALL COST

      Local BBB

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