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Business Profile

Retail Florist

Thrifty Florist

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Retail Florist.

Reviews

This profile includes reviews for Thrifty Florist's headquarters and its corporate-owned locations. To view all corporate locations, see

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Thrifty Florist has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • Jennifer L

      Date: 07/18/2025

      Well, this was disappointing, to say the very least. I ordered a bouquet of flowers 2 days ago for my cousin on her birthday, which is today. Funds are tight atm, so I thought "Thrifty" florist would be the way to go. Boy was I wrong. It was bad enough that a $25 dollar bouquet turned into $55 by the time they added all their fees and taxes. But they had the nerve to wait until TODAY at 2 PM to call me and let me know that my cousin is out of their delivery area so it is an extra $24. When I objected, the person I spoke with told me (with a snooty tone in her voice) that it is on their fine print that deliveries out of their area cost more. OK, well first of all, they need to develop a system on their website that - when you enter the delivery address - it should tell you right away that area will cost more. Secondly, WHY would they wait until 2 pm on the day of to call me????As if all of that isn't bad enough, here is the final insult - she let me know they might not be able to deliver it today. WHAT? I said, well, I'm not paying another $24 just to have it delivered a day late. So, she put me on hold to check, and came back and said the person left for the day.This is absolutely shoddy customer service. Had I known any of this I would have went with any other florist. So, I recommend to you that you avoid ordering anything from "Thrifty" florist. They are NOT "Thrifty" and they clearly don't care if the flowers are delivered on time. I will never order from this company again.

    • Shamika R

      Date: 02/13/2024

      I ordered a plant through Thrifty Florist on line through their website for a family friend whom just lost her husband. The plant the recipient received was not the plant I paid for. I spoke with management concerning the issue and was told that they do not fulfill the orders and that orders are sent out to a flower shop that delivers where I needed the plant to go. It turns out that the flower shop that Thrifty went through didn't have the ceramic pot that the plant came with. I wasn't notified that my order couldn't be fulfilled and the shop sent a plant with a totally different pot and decor that I definitely didn't approve of. Their resolution was to pick the plant back up from the grieving wife in order to get a refund. Management didn't care that this issue could have been avoided if I was notified that the plant I ordered would not be delivered because the flower shop who is to send the plant didn't have it. I would have just canceled the order. So, I feel the companies did what they wanted to do to make money. I am very displeased in their communication process with their affiliates and I feel like I was made to buy something that I would not have never picked out in the first place. Thrifty Florist

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