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Find a Location

Revive Auto Repair has 1 locations, listed below.

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    Business ProfileforRevive Auto Repair

    Auto Repair
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.2/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/15/2014

    Years in Business: 10

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    Location of This Business
    Troy, MI 48083-4427
    BBB File Opened:
    8/8/2014
    Years in Business:
    10
    Business Started:
    1/1/2014
    Business Incorporated:
    3/14/2014
    Accredited Since:
    8/15/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Nicola "NIC" Kakish, Owner
    Contact Information

    Principal

    • Mr. Nicola "NIC" Kakish, Owner

    Customer Contact

    • Mr. Nicola "NIC" Kakish, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/01/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    My automobile broke down on the HWY going to an event held in *******. My insurance company sends a tow to take my vehicle to the closet repair shop (that I chose) using ******* I had to spend the night in **** due to not having any transportation to get back home and I needed to find out what was wrong with my vehicle. Early the next morning I arrived to the shop to tell the repair *********************** that I had a break down on the highway and since he specialized in foreign vehicles that I needed to have my vehicle repaired. He said he would take a look and call me with estimates. The first meeting he was nice when i called him a week later to get an update on my vehicle he said it was a belt and it would cost me **** plus dollars to fix. He calls me a week later then say unfortunately your motor is busted but i can order you one and install for **** and that includes the **** work he did prior to knowing it was my motor. I contacted the *************** and was told that I had a warranty on my vehicle and they could help with the motor and any related parts. I call the shop to tell the repair guy and was met with utter disrespect that I had a warranty on my vehicle and he felt like he had wasted his time and had to send a diagnostic for my vehicle to the warranty and have an inspection completed. He stated that this new motor would only have ***** mile on. My vehicle was dropped off at this shop on Oct 29 it is now December I had a recent death in my family and I contacted the repair shop to ask if the warranty went through and he said he didn't have a price. After i told him that i needed my vehicle he end up calling me back not even 10 minutes saying i owed him **** for oil and some other issue. Capitalizing on my grief. I contacted the Warranty people and asked for an itemized list of what they were paying to compare and was told that payment was authorized on Nov 12th. I called to ask about my car and was told we will call you when its ready. I need my vehicle now.
    Read More

    Customer Reviews

    10 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mara W

    1 star

    09/29/2022

    Very unprofessional! How this place treats people is ridiculous and very embarrassing for a business. Found this place through my case manager and was told they help women with kids on car repairs. I was looking to have a repair done on my vehicle, so I called to get in contact with ****, (who I was told to contact) and set up a time to bring the vehicle in. Two days ago I called around 9:00am and was told **** was not in and to call later in the evening . I called later in the evening and was almost immediately attacked with this gentlemans horrible attitude and was told to just call in the morning or something. I called next morning and literally was told the same exact thing a day prior, to call in the evening because he had stepped out. I called back that evening and was told to call back tomorrow. Today I went through this cycle all over again, but with a lot more spice in his attitude along with an nice-aggressive email. Honestly I have never been truly disgusted and embarrassed for a business, I understand now why lots are losing business. It really is a shame to have to endure this kind of treatment at a business who claims to help women in need! I plan to take this review to the furthest extent possible!

    Revive Auto Repair Response

    10/03/2022

    Sorry this has nothing to do with Revive Auto Repair, You are dealing with the Low Income ************** your issues and concerns direct with the company. We will no long communicate or have any contact with you for the disrespect, threats, and afoul language that was speak towards company and employee.

    Local BBB

    BBB of Detroit & Eastern Michigan

    BBB Reports On

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