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            Business ProfileHard Rock Stone Works

            Countertops
            BBB accredited business

            Contact Information

            44038 Phoenix Dr

            Sterling Heights, MI 48314-1463

            Visit Website
            (586) 532-7763

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 3/30/2007

            Years in Business: 19

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Full service natural stone fabricator and installer. We have our own stock that includes hundreds of different types of natural stone. We also have over 10 different suppliers of man made quartz. We also offer 3 different lines of cabinetry that we can install.

            Products & Services

            Granite, Marble, Quartzite, Man made quartz

            Business Details

            Location of This Business
            44038 Phoenix Dr, Sterling Heights, MI 48314-1463
            BBB File Opened:
            3/30/2007
            Years in Business:
            19
            Business Started:
            1/1/2005
            Business Incorporated:
            5/18/2005
            Accredited Since:
            3/30/2007
            Type of Entity:
            Corporation
            Business Management
            • Mr. Steve Amodeo, Vice President
            • Mr. Gary Swick, Vice President of Administration
            Contact Information

            Principal

            • Mr. Steve Amodeo, Vice President
            • Mr. Gary Swick, Vice President of Administration

            Customer Contact

            • Mr. Gary Swick, Vice President of Administration
            Additional Contact Information

            Fax Numbers

            • (586) 532-7764
              Primary Fax
            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/20/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            We contracted with Hard Rock Stone Works to take out our old kitchen counter tops and install new quartz counter tops. The job was done but not well, there are large gaps between the wall and the quartz in several places. When we contacted Hard Rock Stone Works about the problem, we were told that it was the wall that the counter was laid against was the issue and that we would have to get someone to fix it ourselves.We came up with a compromise to cut off the area that they were unable to secure against the wall, however Hard Rock Stone Works refused to work with us.At this time, we no longer trust Hard Rock Stone Works to do what they were contacted to do. We would like for Hard Rock Stone Works to reduce their price so we can hire another company to fix the problem.
            Read More
            Read 1 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Chris P

            08/29/2022

            This company is horrible. They missed their scheduled install window multiple times, they do not communicate with the customer or return phone calls. **************** people are very arrogant and dismissive. This company is the contracted countertop installer for Lowes and the service provided makes me question Lowes commitment to customer service as well.
            Read 1 More Customer Review

            Local BBB

            BBB of Detroit & Eastern Michigan

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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