Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Swank - A Posh Boutique has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforSwank - A Posh Boutique

    Retail Stores

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    20 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    25010 Southfield Rd, Southfield, MI 48075
    BBB File Opened:
    10/13/2022
    Years in Business:
    14
    Business Started:
    6/25/2009
    Business Management
    • Ebony Shaw, Resident Agent
    Contact Information

    Principal

    • Ebony Shaw, Resident Agent

    Customer Contact

    • Ebony Shaw, Resident Agent
    Additional Contact Information

    Fax Numbers

    • (248) 557-5800
      Primary Fax

    Email Addresses

    Customer Complaints

    20 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/25/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I ordered from them on March 18th and I still have not gotten my order. This company uses black girls on social media to sell their products and Tubi actresses and it is not a legit company. I have taken a picture where the page says my order has not been fulfilled and when I called and spoke to a rep she blamed it on FED-EX, the same complaint as one of the girls in the review. This company is bogus. I would just like my money back at this point. Who owns this company? They are doing bad business. I believe that they post this stuff you think it's legit, however, it is not. I am requesting a phone call or my money back. You cannot trust anybody nowadays. Everything is a scam. I am not paying a restocking fee or anything else. The order has not even gone out yet. The child on the phone told me I am waiting for a tracking number from FED-EX then the order will go out.
    Read More

    Customer Reviews

    10 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Nicole N

    1 star

    05/07/2024

    I ordered an item from this company months ago which I never received but I paid for it. I reached out to them and was told my size was out of stock but will be mailed to me as soon as my size was back in stock. I have not received any order and it has been over 5 months now an no one is responding to my emails. They still have my money.

    Swank - A Posh Boutique Response

    05/09/2024

    Hello ******,Thank you for taking the time to share your feedback with us on the BBB website.Please reach out to our **************** team at ******************************************** at your earliest convenience. We are eager to resolve any issues, as the situation you described does not reflect our company's policies or standards.We look forward to hearing from you and ensuring your satisfaction.Best regards,Swank Support

    Local BBB

    BBB of Detroit & Eastern Michigan

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.