Business ProfileforParagon Health, PC

On Thursday, July 20, 2023 I was a patient at Southwest Michigan Dermatology for the removal of a small 1.7cm sized cyst on the back of my scalp. The doctor had explained the procedure to me (I would get a numbing shot, the cyst would be cut open and removed, and then stitched back up). I agreed to this and that was what was done. Weeks after the surgery, I was at the office for an unrelated visit, and they asked if I would like to pay my bill. The bill was $700 which was an excessive amount for this type of procedure (after insurance) and especially for a cyst this small. I later called and asked why it was so expensive and they claimed I needed "skin repair" during the surgery which somehow equates to roughly a $500 extra charge and was not something the Dr. verbally covered, mentioned, nor did I agree to getting, I then had asked for an itemized bill because I want to see specifically why they are charging so much. I had a cyst removed on the back of my neck at another location that was larger and I had only paid $170, compared to the $700 for this. They said they would mail me a bill in the mail. On 8/21/2023 I got a letter from them, that was purely only visit information that the doctor had typed up. No bill, no mention of charges. It's my understanding that it's Michigan state Law to provide me an itemized bill if I request one within reason. The lady over the phone even had agreed to mail me one but instead I got a passive aggressive visit information note where the lady highlighted a section of the procedure, but nothing with bill statements. I would like the bill to be adjusted and to actually get a itemized bill. As of now, I still can't even see my bill let alone pay it because they have not sent me one.