Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Antique Auto Parts

Plymouth Doctor Restoration Parts, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Antique Auto Parts.

About

Business Details

BBB File Opened:
11/12/2013
Business Started:
8/3/2009
Business Started Locally:
8/3/2009
Business Incorporated:
3/24/2009
Type of Entity:
Limited Liability Company (LLC)
Business Management:
Mr. Wayne Brandon, Owner

Additional Contact Information

Principal Contacts
Mr. Wayne Brandon, Owner
Customer Contacts
Mr. Wayne Brandon, Owner
Additional Email Addresses
Primary: Email this Business

Additional Information

Refund and Exchange Policy

Return of Damaged or Defective Parts
While every reasonable effort is made to produce and deliver a high quality part,
damage in shipping or minor production flaws may occur. Should you receive a
part damaged in shipping you must report it to PDRP within 5 business days.
If you receive a part that bears a production flaw, you must report it and return it
to PDRP within 30 days of delivery to you or your restoration shop.
It is the policy of PDRP to replace the part within 14 days of receipt of the damaged
or defective part or refund the cost of the part.
Parts damaged due to improper installation do not qualify for direct replacement or
refund.
To report an incident of damaged or defective parts, please contact PDRP at:
517-625-PLYM (7596) and leave a message. You will receive a response within 2
business days.

Other Returns
Effective 1/1/2010:
Due to a high frequency of project abandonment as well as those using PDRP parts
for patterns and then returning them for credit, PDRP will no longer accept the
return of a part for full credit after two weeks from date of delivery to the customer.
Parts returned for reasons other than defect or damage as stated in the Return of 
Damaged or Defective Parts policy above will be subject to a restocking charge of
25%.
Neither initial or return shipping costs will be reimbursed.
We regret having to make this policy and trust our customers will understand that it
is necessary if we are to continue to make restoration parts available for years to come

Business Categories
Antique Auto Parts

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.