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Find a Location

Retrofoam of Michigan, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforRetrofoam of Michigan, Inc.

    Spray Foam Insulation Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.93/5stars

    Average of 240 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/30/2021

    Years in Business: 21

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    RetroFoam of Michigan is an insulation contractor specializing in foam insulation for existing homes, new build homes, and pole barns across Michigan's lower peninsula. We use injection foam and spray foam insulation to fix problems such as uncomfortable rooms and high energy bills.

    Products & Services

    RetroFoam Injection Foam Insulation, Open Cell Spray Foam, Closed Cell Spray Foam, Retrofoam injection foam insulation, Open cell spray foam insulation, Closed cell spray foam insulation, Retrofoam injection foam insulation, Open cell spray foam insulation, Closed cell spray foam insulation, Retrofoam injection foam insulation, Open cell spray foam insulation, Closed cell spray foam insulation, Retrofoam injection foam insulation, Open cell spray foam insulation, Closed cell spray foam insulation, Retrofoam injection foam insulation, Open cell spray foam insulation, Closed cell spray foam insulation

    Business Details

    Location of This Business
    200 Grover St, Montrose, MI 48457-7708
    BBB File Opened:
    2/9/2008
    Years in Business:
    21
    Business Started:
    7/10/2002
    Business Started Locally:
    7/10/2002
    Business Incorporated:
    7/10/2002
    Accredited Since:
    12/30/2021
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:30 PM
    T:
    9:00 AM - 5:30 PM
    W:
    9:00 AM - 5:30 PM
    Th:
    9:00 AM - 5:30 PM
    F:
    9:00 AM - 4:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Eric Garcia, General Manager
    Contact Information

    Principal

    • Mr. Eric Garcia, General Manager

    Customer Contact

    • Mr. Eric Garcia, General Manager
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/01/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    First day of work was Aug 21, 2023, for the outside walls. I watched the crew as they completed the job. Per the contract, part of the foam insulation was not completed since the contractor claims a header board was typical for the spot thus they would not fill in the spot (Contractor did not remove siding to verify, when asked they wouldn't) -Same day the Master Bedroom had the drywall pushed out causing original nails to be pulled from the studs (Retrofoam did re-anchor the wall, first time joint compound dust got all over causing over 26 loads of laundry)- The plastic shower panel in the bathroom was warped after the install of foam. Contacted the office on Aug 24. Ka* responded and told me to text the photos of the damages to 98****5*49. She also responded to me saying that she reached out to the crew and they said there were headers above that doorway yet they never checked. After sending photos no responce back. Sept 25 Rim Joist installation, before getting to work I talked to the ****** to look at the issues I had prior since no one followed up with me from Aug 29. ****** contacted the office and told me they would follow up. Rim Joist team covered up some of my items so foam wouldn't get on them. When the crew was finished, they asked me to look over the work. I noticed foam got oversprayed from an area that wasn't supposed to be sprayed per the contract. The crew didn't have time to clean but a few items. Items were permanently stained (I did get partial replacement value of the items). Not feeling comfortable or confident with the company, I felt pressured by the office staff to schedule their repair team. Team came on a canceled day 10/16 (I had surgery on 10/13 and rescheduled to Nov.) but the team refused to r/s. The team patched holes in the porch but didn't clean up after, sanding dust got everywhere. Office said they'd send a clean-up crew but rescheduled the same guy, it still wasn't clean. I am requesting a cleanup and repair refund $1364.

    Customer Reviews

    240 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Guerda B

    5 stars

    04/27/2024

    We got a quote, they gave us a date and time, and they finished the job on the same day! Thank you. We love the job they did and the insulation in our garage works incredibly well!

    Local BBB

    BBB of Detroit & Eastern Michigan

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