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Business Profile

Hotels

Quality Inn & Suites

This business is NOT BBB Accredited.

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Customer Review Ratings

1

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Review Details

  • Jessica W

    Date: 06/21/2025

    DO NOT STAY HERE! Do yourself a favor and choose literally any other hotel in the ******* sister and I stayed here for two nights. We found BLOOD on the sheet, went to the front desk very calm even though I was disgusted inside. I asked for the sheets to be changed and was told there was no one available to change them and we could either change the sheets ourselves or be downgraded to a room with one bed and a pull out couch, which was not an option for us. So we changed the sheets ourselves.The outlets by the bed were not in working order, the shower head wasnt even attached properly and made a horrible screeching sound that instantly gave me a migraine. So for the two nights we stayed I couldnt even shower.The TV remote wasnt working so I took the back off to check the batteries and there was something sticky and gross all over them (not acid). I had to go down to the front desk to get another remote.There were ants crawling all over the coffee station, the biscuits were so hard we could barely pull them apart with our hands.The manager was EXTREMELY rude and not helpful. She initially told us if we requested a refund through the 3rd party we booked with that she would approve it. We were sent around in circles between the 3rd party, the hotel manager, and corporate ************** In the end, our refund for one night (not both nights) was denied and in turn we were offered ****** points which is equal to one nights stay. As if we will ever choose to stay in a horrible hotel such as this again. What a joke.

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