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Business Profile

Heating and Air Conditioning

Kelley Brothers, LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.98

Average of 58 Customer Reviews

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Review Details

  • Denise A

    Date: 07/28/2025

    Very nice young man & on time with call ahead!!! Explained what hed be doing & how long job would take for what he needed to do. Very Satisfied!!!******

    Kelley Brothers, LLC

    Date: 07/31/2025

    Thank you for sharing your experience! We’re glad to hear our technician provided clear communication about the work and timeframe, and that the visit went smoothly from start to finish.
    We truly appreciate your trust in Kelley Brothers and look forward to assisting you again in the future!
    Best regards,
    Kelley Brothers Team

  • Terry B

    Date: 07/25/2025

    One of the best Salesman I ever encounter, very professional.

    Kelley Brothers, LLC

    Date: 07/28/2025

    Thank you for your wonderful feedback! We're thrilled to hear you had such a positive experience and that our Comfort Advisor made such a strong impression with their expertise and courteous approach.
    We truly appreciate your support and look forward to assisting you again!
    Best regards,
    Kelley Brothers Team

  • Caron S

    Date: 07/22/2025

    ****** was very efficient and sweet. Was patient with us oldies and explained everything in our terms.

    Kelley Brothers, LLC

    Date: 07/23/2025

    Thank you for the wonderful feedback! Were so glad ****** provided thoughtful, efficient service and took the time to explain everything in a way that felt clear and comfortable. His patience and kindness are exactly what we aim for with every visit.We truly appreciate your trust in Kelley Brothers and look forward to serving you again!Best regards,Kelley Brothers Team

  • Kim B

    Date: 07/18/2025

    ***** was great. He came out to check over our Generac when it stopped working after a hose clamp came loose. ***** Brothers is a fantastic company and are very competitive in their pricing. The only wish I have is that still had after hours or weekend assistance. Otherwise I would highly recommended them for all their services.

    Kelley Brothers, LLC

    Date: 07/23/2025

    Thank you for the kind words and for sharing your experience! Were glad ***** was able to take care of your generator and that you've found our team to be both dependable and competitively priced. Your feedback about after-hours service is truly appreciated- we understand how important that flexibility can be and will certainly take it into consideration.Thank you again for your recommendation and continued trust in Kelley Brothers!Best regards,Kelley Brothers Team

  • Thomas T

    Date: 07/14/2025

    Arrived on time and got to work quickly. Very tidy and did not leave any mess. He answered my questions about how the old spark plugs condition and the status of my 3 year old battery. We tested the transfer switch (and that also tested my UPS power supplies). Everything tested good. I am good for another year.

    Kelley Brothers, LLC

    Date: 07/15/2025

    Thank you for the detailed feedback! Were glad to hear your technician arrived promptly, worked efficiently, and left everything neat and clean. Were happy to know your system is in good shape for the year ahead and appreciate your continued trust in Kelley Brothers!Best regards,Kelley Brothers Team

  • Greg A

    Date: 07/12/2025

    **** and ***** were fantastic and very professional and knowledgeable installing our new A/C Unit !

    Kelley Brothers, LLC

    Date: 07/15/2025

    Thank you for the kind words! Were so glad **** and ***** provided a smooth and professional installation of your new A/C unit. Their attention to detail and expertise are exactly what we strive to deliver on every job.We appreciate your trust in Kelley Brothers and look forward to assisting you again in the future!Best regards,Kelley Brothers Team

  • Jon B

    Date: 07/11/2025

    They are always very professional Arrive in the time frame Are very curious and explain what their solutions are and upfront with expected cost will be Recommend them to people how need work done

    Kelley Brothers, LLC

    Date: 07/14/2025

    Thank you so much for your kind words and recommendation! We're thrilled to hear that you've had consistently positive experiences with our team. Professionalism, clear communication, and transparency are values we take seriously, and it's great to know that came through during your service. We truly appreciate your trust and support, and we’re always here when you or anyone you recommend needs reliable, high-quality work.
    —Kelley Brothers Team

  • Theresa W

    Date: 07/06/2025

    Kelley Brothers installed my generator approximately three years ago. In order to insure it runs when needed, I have an annual maintenance performed. As per my usual technician, ******r, was punctual, and ready to work. I was informed of what he would be doing, insured I had no questions, and went to work. **** completed work in timely msnner, insuring
    he cleaned up anything. Thanks for a job well done. Kelley Brothers is my go to for any HVAC

    Kelley Brothers, LLC

    Date: 07/14/2025

    Thank you for your continued trust and for sharing such a thoughtful review! We're so glad to hear that your generator has been running strong and that our annual maintenance visits continue to meet your expectations. It’s especially great to know that our technician arrived on time, communicated clearly, and left the space clean—that’s the level of service we strive for every time. We’re honored to be your go-to for HVAC and generator needs, and we truly appreciate your loyalty and kind words.
    —Kelley Brothers Team

  • Emily D

    Date: 06/24/2025

    Our House Generator stopped working when the Power went out. I contacted Kelley Brothers immediately who then sent a technician within an hour. ****** was professional, friendly and efficient.He diagnosed the problem and was able to make necessary repairs within 30 minutes. He throughly explained what had happened in a manner that I understood. Thank- you ***** Brothers and ******! I am a loyal customer.

    Kelley Brothers, LLC

    Date: 07/14/2025

    Thank you so much for sharing your experience—we’re grateful for your loyalty and kind words. We understand how critical it is for your generator to work when you need it most, and we're glad we could respond quickly and resolve the issue. It's great to hear that Carson provided prompt, professional service and took the time to explain everything clearly. Your trust means the world to us, and we’ll continue to be here whenever you need us.
    —Kelley Brothers Team

  • Scott B

    Date: 06/09/2025

    They always do more than expected. Very professional group of technicians.

    Kelley Brothers, LLC

    Date: 06/17/2025

    Thank you for the kind words! Were thrilled to hear our team continues to go above and beyond for you. Providing attentive service and expert care is what we strive for on every visit.We truly appreciate your trust in Kelley Brothers and look forward to assisting you again!Best regards,Kelley Brothers Team

Kelley Brothers, LLC is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

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