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Business Profile

Recruitment Services

Apex Recruiting Solutions Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Recruitment Services.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/13/2023

    Type:Product Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Signed a contract with Apex Recruiting in order to recruit CDL drivers. The company pitch was they would create the job advertisement and post to several outlets. The guaranteed that I would receive a minimum of 21 applicants to my job posting within 30 days. They charged $595 for this service again with the guarantee of 21 applicants to my specific job or they would continue until they reached it.When they began to send names over and I spoke with the "applicants" all informed me they had never seen a job posting nor had they ever applied to it. Some contacts were no longer even drivers and definitely not looking for a job. Other candidates did not even have a CDL license. I was not able to find a single person who said they had applied to a job posting.Within the first few contacts received I immediately contact the account manager to make him aware of the problem. He said he would look into it. Still other names came with wrong or no phone numbers.At this point it was clear they were not doing what they advertise nor could stand behind the merits of their services. As I continued to push on this everyone stop responding and never called back. I asked the account manager for someone in management and legal. He was somehow uncertain of who to contact in a company of a few people. This is a scam and deceptive company. I asked for a full refund but no one seems to know who to go to. Next step legal action

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